Category: Education

  • Christmas 2015

    Christmas 2015

    For past readers of my annual holiday note, this year’s letter will be different from all those of the past.  No travelogue; no ‘I went here and I went there, bla bla, bla’.  I’ve taught a Washington University course on introspection and reflection for the past 17 years and I thought I would share a rough transcription of the last ten minutes of this class.  Apologies that it’s a little long.

    “We began this course with Viktor Frankl and his life in a concentration camp, from his famous book Man’s Search for Meaning. I would like to end the course on a personal note to reinforce the central concepts we have studied. Until I was 38 years old I did not have a search for meaning.  I was pretty self-centered, had a good job here at the university, worked hard, liked to travel and did a lot of it, and never gave much thought to finding a sense of meaning in my life.  That all changed on March 13, 1985, when my daughter Chelsea was born.  When my friends heard I was about to be a father they had one of two reactions:  1) I’m not sure this is going to be a good idea, or (and/or) 2) This should be interesting.  This was fair; I didn’t know what to think or expect, either, and I certainly didn’t have any idea or concept of what I was getting into.

    “As it turns out, March 13, 1985 was transformative for me.  It was an epiphany.  When Chelsea was born I felt an overwhelming sense of love and sense of responsibility toward her.  I had an instant meaning and focus for my life – to try to be a good father.  When Liza was born a little less than two years later this solidified for me that the reason I was on this planet was to give these two kids as much love and support as possible and to help them learn and grow into intelligent, thoughtful human beings.  My co-starting a business and working at home was at least in part done so I could spend as much time as possible with Chelsea and Liza after a very divisive divorce that made everything more difficult.

    “One of the things I thought important was to show Chelsea and Liza the world, to help them see other peoples and cultures in order to better understand their own and to recognize what advantages they had.  So we traveled.  By the time she was 21, Chelsea had been to 33 states and 25 countries on five continents.  Liza made it to her seventh continent on her 17th birthday and spent 5 months as a high school exchange student in New Zealand.  Travel was a wonderful part of our three-person family tradition and we all grew and learned as we saw the world.  I felt very good about my life’s purpose – trying to be a good father.

    “On June 8, 2008, my life changed again; Chelsea was diagnosed with cancer.  On June 10, I moved to Seattle to take care of her.  The next 10 months were total hell for Chelsea (and me) as she spent 86 days in the hospital, had 8 rounds of chemotherapy and three surgeries, was taken in an ambulance five times, was in intensive care for 11 days, threw up constantly and suffered from depression.  And then, at age 24 on April 9, 2009, she died.  Half of my reason for being died with her.  Thank goodness for Liza.

    “So…why am I telling you this horror story?  Because it is the principles that we have discussed in this class that I have used to get me through the pain and grief. In this course we learned from Viktor Frankl that while we don’t always get to choose our circumstances, we do get to choose our attitude about how we are going to respond to those circumstances.  We can choose to have a positive attitude, even in the worst of situations.  From Daniel Goleman’s book Emotional Intelligence we learned that we are all in charge and control of how we do our emotions; even sadness, sorrow, suffering and grief.  We can choose to sit in a corner and cry – as I did at first – or we can choose to move on in a positive, productive way and be intelligent about dealing with our emotions.  From Stephen Covey’s 7 Habits of Highly Effective People we learned to be proactive in taking charge of how we are going to DO ourselves, going forward.  I wanted to DO something positive in Chelsea’s memory, not just wallow around in dejection and self-pity.

    “What I have done will not bring Chelsea back, but it has given me solace and focus and also has renewed my personal search/struggle for meaning.  There have been six girls named to be ‘Chelsea Scholars’ at Webster Groves High School (WGHS) and all have received a college financial assist in Chelsea’s honor and memory. I meet with these girls twice a year to see how they are doing.  Secondly, ‘The Chelsea Detrick Experiential Learning Center’ at WGHS was established five years ago and we had 160 kids this past summer do internships, travel, volunteer projects, etc. with a structure, framework and guidance to help them learn from their experiences. Separately, as of this October, we have awarded our first five Chelsea Scholarships to poverty stricken kids in rural Burkina Faso (Africa) so they can complete their high school education.

    “Additionally, the Chelsea Education and Community Center (CECC) in Kathmandu, Nepal, survived devastating earthquakes last spring and is offering vocational, computer and life skills training to the kids of Nepal Orphans Home (NOH). We offer practical training in tailoring, computer hardware and programming, shoe making, etc. – areas in which the kids are likely to be able to find a job and a career.  Also, as of this July, some of our older kids are now teaching literacy and English classes to mothers in the neighborhood who lack any formal education. We thought we would start with a pilot group of 15 mothers, but 122 signed up, so ‘Team Chelsea’ is working with them all.  We recently received a major grant that will allow us to design and build the Chelsea Education and Community Center (we have been renting a building until now).

    “If Chelsea had not lived her brief life, none of this would be happening.  Thank you, Chelsea, for the inspiration and impetus you have given us to help the kids of Webster Groves and the kids of Burkina Faso and Nepal.  Your memory is helping kids on three continents.

    “So, class… what is the bottom line from all of this?  I hope that you will take from Viktor Frankl, our other authors, and from my dealing with a personal tragedy the concept of personal empowerment – to choose your own attitude and relish the fact that you get to create who you are and determine your own future, whatever your circumstances – as you develop relationships, family and career.  When you deal with adversity in your life, as certainly you will, keep it in perspective; whatever problems you encounter, you are capable of dealing with them. And be thankful that you are not in a concentration camp.  Choose to deal with hardship as positively as you can.  Remember and utilize the concepts from this course.  Good luck.”

    To all my friends in December 2015:  I hope that you are doing well in your own search for meaning and in the creation of your own future and legacy.  We’re not getting any younger!

    Happy holidays and may peace be with you,

    Glenn

    PS Abdoulaye and Celine are visiting again this December from Burkina Faso, and Liza from her new job with Apple in Curpertino, California.  They are all doing wonderfully well.  What joy!

  • Positive Psychology

    Syllabus
    Seminar in Positive Psychology
    Psych. 367
    Spring 2008

    Randy Larsen Glenn Detrick
    Room 206 Psychology Bldg. Whispers Lounge
    rlarsen@artsci.wustl.edu Glenn@webebi.com
    Office Hours: Wed. 3-4:00, & by appt. Tu/Th 2:00-2:30, & by appt.

    Format of Course: This course will be conducted as a seminar. We will avoid lecturing and will instead encourage discussion. After the first full week in most weeks we will fall into a routine where the Tuesday class is devoted to discussing the readings and the Thursday class is devoted to discussing the exercise and the papers you wrote. This may vary in some cases, as in week four on the topic of creativity and creative problem solving.

    Class Participation: This is essential for the seminar format to work. Do the readings, think about what you read, and come to class ready to discuss the issues and concepts. Nearly 20% of your grade will be based on class participation.

    Homework: is assigned for every week of the semester. This forms the experiential portion of the course, where there are assignments designed to give you some experience with the various themes of the course. Homework is due typically at the end of our Tuesday class meeting, i.e., bring it to class and hand it in at the end of the class (keep a copy for yourself to use in the Thursday class meeting). These assignments are relatively short and informal, with most taking no more than one to three pages to complete.

    Major Paper: A major paper will allow you to chose some specific topic in Positive Psychology and gain more knowledge by writing a 10-15 page paper on that topic. Topics must be approved in advance by one of the Instructors. The paper is due on April 15.

    Final Exam: A take home final exam will be handed out at the end of the last class session, April 24. You will have 24 hours to complete the ten questions on the exam. (If you would like to get the exam on a later date because of other academic commitments, you may do so.) The exam will be open book, open note and will be designed as a personal retrospective on what you will have gained from the course.

    Grading: will be based on each of the above elements of the course, i.e., doing the readings, participating in class, homework (thoughtful and on time), a major paper and a final exam. Attendance is required (and is essential for the class to work). In addition to assignment grades, we will be pleased to provide personal feedback on how you are doing in the course.

    Possible Points: Total of 510 points as follows.

    Homework: 14 weeks X 15 points each: 210 (Any assignment not turned in will yield a negative 15 points, rather than zero.)

    Participation: 100

    Major Paper: 100

    Final Exam: 100

    PSYCHOLOGY 367 – SEMINAR IN POSITIVE PSYCHOLOGY – SPRING, 2008
    SCHEDULE FOR CLASS MEETINGS –Tuesdays & Thursdays, 2:30-4:00
    PROFESSORS: Randy Larsen and Glenn Detrick

    This course will be conducted as a seminar, which means that we will all participate in teaching and learning through discussions, exercises, and reports to the class. This teaching format works well only when everyone does the reading, attends each class, and actively participates. Specific requirements for the homework assignments will be discussed in detail in class.
    DATE INSTRUCTOR TOPIC READINGS HOMEWORK DUE

    Jan 15 GD & RL What is Positive Psychology? Orientation to the Course
    Course Expectations and assessments

    Jan 17 GD Feedback/Self Discovery HW 1: Personal Goals

    Jan 22 GD Perspective and Choice Frankl: “Man’s Search for Meaning” HW 2: Feedback Paper
    Jan 24 GD “Mountain Man & the Surgeon”
    (handout)

    Jan 29 RL Happiness Lyubomirsky:“The How of Happiness” HW 3: Happiness description
    Ch 1 & 2 (handout)
    Jan 31 RL Biswas-Diener “Material Wealth”
    (handout)

    Feb 5 GD Creativity & Creative Problem Solving HW 4: Journal #1
    Feb 7 GD

    Feb. 12 RL Optimism & Positive Thinking Seligman: “Learning to be helpless” HW 5: Helplessness and Optimism
    Feb 14 RL and “Explaining misfortune”

    Feb 19 GD Developing Effective Self- McWilliams Parts I & II HW 6: Quotes Paper
    Feb 21 GD Management Strategies

    Feb 26 RL Emotional Intelligence Goleman: “Emotional Intelligence” HW 7: Emotional Intelligence exercise
    Feb 28 RL (skim whole book)

    Mar 4 GD Tools & Master Teachers McWilliams Parts III & IV HW 8: Journal #2
    Mar 6 GD

    Mar 11 & 13 ************************************ SPRING BREAK *****************************************

    Mar 18 RL Friendship Goleman: “Emotional Intelligence” Ch 9 HW 9: Friendship exercise
    Mar 20 RL Aristotle; pp. 248-269 (Handout)

    Mar 25 GD Compassion Dalai Lama: “The Power of Compassion” HW 10: Journal #3
    Mar 27 GD (Handout)

    April 1 RL Love & Relationships Gottman: “Seven Principles” Chaps 1-5, 8, 9 HW 11: Love exercise
    April 3 RL Skim Chaps 3-11 to prepare Homework

    April 8 GD Listening & Interviewing McWilliams Part V HW 12: Personal Vision Statement
    April 10 GD

    April 15 RL Work Satisfaction Csikszentmihalyi: “Finding Flow” HW 13: Flow exercise
    April 17 RL Chaps 1-5, 8, 9

    April 22 GD&RL Travel HW 14:Travel itinerary

    April 24 GD&RL Summary/Retrospective Take Home Final Exam
    Final Exam is handed out Given Out. 24 Hrs to
    on April 24 or any 24-hr period after Complete
    this date, by arrangement

    Readings for Psychology 367
    Spring Term, 2008

    Instructors: Randy Larsen and Glenn Detrick

    BOOKS:

    Frankl, Viktor (2006, originally published in 1946). Man’s Search for Meaning.
    Beacon Press.
    ISBN-10: 080701429X
    ISBN-13: 978-0807014295

    Goleman, Daniel P. (1997). Emotional Intelligence: Why it can matter more than IQ.
    Bantam Books.
    ISBN: 0553375067

    Gottman, John M. (2000). The Seven Principles for Making Marriage Work.
    Three Rivers Press.
    ISBN-10: 0609805797
    ISBN-13: 978-0609805794

    Csikszentmihalyi, M. (1998). Finding Flow: The Psychology of Engagement with Everyday Life.
    Basic Books.
    ISBN: 0465024114

    McWilliams, Peter (1991). Life 101.
    Mary Books/Prelude Press
    ISBN: 0-931580-78-1

    Dalai Lama. (1995). The Power of Compassion (To be handed out in class)

    COURSE READINGS:

    There will also be several items that we will provide via .pdf files or hard copies, during the course.

    Psychology 367 – Positive Psychology

    Spring, 2008

    Homework

    Homework is assigned for every week of the semester. Homework is due at the end of our Tuesday class meetings, i.e., bring it to class and hand it in at the end of the class (keep a copy for yourself to use in the Thursday class meeting). These assignments are short and informal, with most taking no more than one to three pages to complete. Approach them creatively and they may actually be fun!

    In general, for each assignment never write more than three pages and never write less than one full page.

    1. DUE Jan 17: Establish 3-5 personal growth objectives indicating things you would like to do/achieve over the course of this semester. Do not pick things you consider “easy” in order to be able to report “success” by the end of the term. Choose things that are important to you and that would enhance your life. Consider such things as gaining skills/knowledge in a specific area, improving a relationship with ‘X’ person or people, improving your health and/or life style in various ways, sorting out plans for post-graduation, breaking bad habits, etc. Explain briefly why these goals are important to you.

    After introducing yourself to a small group in class, be prepare to discuss your goals. If as a result of your discussions you would like to modify any of your goals, you may do so by indicating changes in your first journal (see Feb 5).

    2. DUE Jan 22: Ask three people who know you well for Candid Feedback about:
    a. How good a listener you are
    b. How empathic you are
    c. How caring you are
    d. How well you deal with stress
    e. How positive/happy you are
    f. Any advice they would like to give you that they think might be useful
    Report results, including anything you heard that was a surprise. If you wish to modify your objectives based on anything you learned, you may do so in your first journal (See Feb 5).

    3. DUE JAN 29 – Happiness Description: Think of the happiest person you know. Describe this person and write about what it is that makes you think they are so happy. What are some of their characteristics or behaviors that lead you to conclude they are happy? How do you think they became so happy? How do they stay happy? Be specific and provide details.

    4. DUE Feb 5, March 4 and March 25, Journals 1 – 3: Report diligently:
    a. What of interest or importance has happened in your life since the previous journal
    b. How you are doing (or not doing) on each of the objectives you have set for yourself
    c. What ideas from the readings and class discussion you are attempting to utilize
    Write these journals as if you were writing to yourself so you can look back on your experience at the end of the term and remember salient elements, happenings, relationships, frustrations, successes, etc. Reflect on how you might have done things differently to achieve a more positive outcome if there are situations that turned out not as you would have wanted them to. One of the questions on the final exam will ask for further update since March 25.

    5. DUE Feb. 12 – Helplessness and Optimism – Have you or someone you know ever been subjected to the conditions that encourage helplessness? Describe the specific situation that promoted helplessness in this situation. Now describe how an optimistic cognitive style could counteract those forces that promoted helplessness. Be specific.

    6. DUE February 19: Quotes Paper
    In three full pages (it may run over to a fourth, if you are in the middle of an idea), tell us about quote(s) that you find interesting, useful, important, fun or inspiring. There are many quotes in the “Life 101” text, but you are not limited by this or any other material. You may choose one quote and write three pages or you may pick several/many quotes and write a sentence or a paragraph or whatever, to total three pages. The objective of this assignment is to get you thinking reflectively and introspectively about ideas that have or could have a positive impact on you.

    7. DUE February 26 – Emotional Intelligence Exercise – PART I: Briefly describe someone you know (names deleted) who is high on emotional intelligence but perhaps low or just average on cognitive IQ? Now try to think of and describe someone just the opposite, someone who is high on cognitive IQ (smart) but who lacks emotional intelligence. In describing these two persons, briefly give evidence of their standing (high or low) on the two forms of intelligence (emotional and cognitive).
    PART II: Imagine you have a friend, someone you really care about, who is low on emotional intelligence. How could you help him or her develop more emotional intelligence? Can you think of some advice, some exercises, or a program to develop EI?

    8. DUE March 4 – Journal # 2 (See Assignment 4 above)

    9. DUE March 18 – Consider your friendships, perhaps even your best friend. Analyze this relationship in terms of the readings this week, e.g., how does your real friendship live up to the ideals of friendship discussed in the readings.

    10. DUE March 25 – Journal #3 (See Assignment 4 above)

    11. DUE APRIL 1 (April fools day! Who said only fools fall in love?). After doing this week’s readings, formulate a few (say 3 or 4) basic principles for having a successful and satisfying intimate and loving relationship. Each principle should be worded in terms of advice to follow for developing and maintaining a satisfying long-term relationship. In other words, what is it that people in satisfying relationships do (or don’t do) that sets them apart from those people who fail or are miserable in their relationships? Be specific. Give examples where appropriate.

    12. Due April 8 Personal Vision Statement: As you look out to the future, how do you want to shape yourself and your life? What kinds of things do you want to do/accomplish? What kind of person do you want to be? What kind of relationships do you want to have? What kind of contribution do you want to make to this world? What do you want your priorities to be? Think both short term (next 5 years) and long term (your whole life). Be introspective and make certain that this vision is by and for YOU.

    13. DUE April 15 (Tax day!! Appropriate for a class on work). Flow – Write a reaction paper to this week’s readings, focusing on the concept of flow and it’s implications for being satisfied with work. Have you ever experienced flow? If so, describe the experience. Or describe someone you think experiences flow in their work or recreation.

    14. DUE April 22: Travel – Write an itinerary for a trip of at least 10 days (but not more than a month) you would most like to take; use your imagination, it can be anywhere in the world. Include a description and explanation of why you would want to go there and what you expect to find and do while there.

    Psych 367 Positive Psychology
    Major Paper Assignment
    Spring, 2008

    1. Find a topic related to Positive Psychology (see or e-mail one of us if you have questions, doubts, need advice, etc). Any topic covered in the course would do, e.g., happiness, life satisfaction, optimism, emotional intelligence, friendship, intimacy, sense of community, work satisfaction, creativity, genius, etc. You are not limited to these topics, but the topic you choose must be related to some positive aspect of human nature, and you must have your topic approved by one of the instructors.

    2. Locate three articles (or book chapters or books) on the topic that report empirical research. These sources must report actual research, where data were gathered on real people to address the research question. The best way to locate articles is PsychINFO in the library databases. Go to: http://library.wustl.edu/databases/p.html click on PsychINFO, and enter your topic as a keyword in the search fields.

    3. Write the paper: (double-spaced, should be between 10-15 pages)

    Introduction – What is your topic, why did you choose it? What were some of your assumptions about this topic going into the literature search? Why do you think this is an interesting topic? (2 to 4 pages)

    Article 1:
    • Give complete reference (author, year, title, journal, volume, page numbers)
    • Summarize:
    a. Why was the study done, what was the rationale or purpose?
    b. What were the main hypotheses or research questions?
    c. How were the main variables measured, e.g., questionnaire, interview,…?
    d. What were the main findings/conclusions?

    Repeat the above for Articles 2 & 3 (2 pages or so for each article summary)

    Summary: (2-4 pages for your personal summary on your topic).
    • What did you learn about the topic?
    • Were the research studies consistent with your prior thinking? Consistent with what you learned about in the course?
    • How does your topic fit into the general field of positive psychology?
    • Some general reflections on the topic you have chosen, e.g., personal relevance, experience with the topic, etc.

  • Self Discovery/Life Skills

    Self Discovery/Life Skills
    Winter Term 2006
    GST 337
    Retrospective

    Background

    This class met three hours a day (1:30 – 4:30 pm) from January 3 – 24 (14 class sessions plus a final exam period) with 26 juniors and seniors at Elon University in North Carolina. The course syllabus, student data sheet (collected and discussed in individual meetings with each student prior to the second class meeting) and final examination are attached for reference. The course was conceived and offered by Glenn Detrick who, with thirty years of experience in higher education, felt that universities did woefully little to help students understand and define who they are and did even less in a systematic way to assist students with their social/emotional growth and the acquisition of personal and interpersonal skills useful to leading a productive career and life after college.

    Methodology

    Class sessions were highly discussion and exercise oriented with some, but minimal, lecture (less than 15% of class time). Central themes are articulated in the syllabus and will be discussed later in this retrospective. Students all read Victor Frankl’s “Man’s Search for Meaning” and Peter McWilliam’s “Life 101” as well as articles from “The Economist” and Academy of Management “Learning and Education”. Two-student teams made presentations on Stephen Covey’s “7 Habits of Highly Effective People”, Daniel Goleman’s “Emotional Intelligence” and Fisher and Ury’s “Getting to Yes”. Other students reported on books including “The Tipping Point”, “Feel the Fear and Do It Anyway” and “How to Win Friends and Influence People”. Additional students did individual presentations on meditation, art appreciation, laughter, adventure travel and the foster care system. Students were instructed in their presentations to “inform and engage”, with an emphasis on generating useful class discussion around the themes of the course.

    To further the topic of creativity and developing creative problem solving skills, we viewed videotapes on “Visioning” and “Paradigms” by Joel Barker and had extensive brainstorming exercises in which we developed characteristics and attributes for the perfect bathtub and ways in which to make the world a better place. In preparation to do and present an “Idealized Redesign of Elon University”, students interviewed (as a group) university president Leo Lambert and (in 5 person teams) other high level university administrators.

    Students defined 3-5 personal growth objectives for themselves at the beginning of the term and reported in three weekly journals progress toward these objectives. In the journals students also reported on how they were attempting to apply the concepts discussed in class as well as a third, specific assignment each week: Week 1: Getting feedback from three friends about their level of various interpersonal skills (listening, empathy, caring, etc.); Week 2: Doing “random acts of kindness” and; Week 3: Doing a 45 minute “vision quest walk”. Students received extensive feedback from the instructor on each of their journals.

    Students indicated that knowing they would have to report weekly how they were doing on the accomplishment of self-defined personal growth objectives, they had both an impetus and a motivation to be proactive and follow through on issues that were important to them. The objectives most chosen by students to work on were improved self confidence, improved relationships with various people, being less negative, procrastinating less, being more comfortable in making presentations and dealing more effectively with stress. Given these objectives, the texts and class discussions were particularly relevant – and students, in general, did an excellent job of attempting to apply important concepts from the readings and class presentations to their personal lives.

    Another highly useful exercise in furthering the “self discovery” aspect of the course was a “Quotes” paper. Students were asked to choose any quote(s) they liked and that they found interesting, useful, important or inspirational and report in three typed pages how/why they liked these quotes. Two students chose and wrote about one quote. One student did ten quotes. The average was 4-5 quotes for a total of over 100 quotes chosen. Interestingly, even with a common text that had numerous quotes from which to choose, there were few quotes chosen by more than one student. Also interesting was the fact that many song lyrics were chosen, indicating the impact of contemporary music on 20-21 year olds. Students did an excellent job of selecting and writing about why the various quotes had meaning for them and used this as a thoughtful exercise in the self discovery process. Students also engaged in other creative pursuits, such as exploring the significance of quotes from song lyrics.

    Each student participated actively in class discussions (by being asked direct questions, even when their hand was not raised), made an individual (or two-person) presentation and participated in a five person group presentation. Students also participated in two interviews and a significant (from the student’s point of view) class session was devoted to discussing what employers look for when interviewing college students. A major project had five-student teams doing an “Idealized Redesign” of the university, with teams focusing specifically at the Business school and program, the Communications School and program, the university admissions process, student life and teaching/learning.

    Each class began with a discussion of what was to be accomplished in the class session and reminders about upcoming assignments. This was followed with a “Joke of the Day”. Most students offered several (usually lame, but fun, sometimes rude) jokes over the course of the term to help them work at both their fear of speaking in class and their self confidence. (The best joke each day won a candy bar; best joke of the term won a ½ grade bump in the final grade.) In each class session time was spent with feedback to students and/or the professor (a feedback form, attached at the end of this retrospective, was completed each week by each student and was extremely useful to the ongoing conduct and continuous improvement of the class). A summary at the end of each session discussed what of import had been covered in the three hour class.

    A take-home final examination (copy attached) asked students to reflect on what they had learned from the class. Students had over-night – with open book, open notes and an opportunity to discuss anything they wanted with anyone – to complete the exam. Responses averaged ten typed pages; one exam was 17 pages – these students had a great deal to say about what they had learned.

    Central Themes of the Course

    1. Expectations: both student expectations of the class and the instructor’s expectations of students were discussed in detail at the outset – as was how important it is to understand varying expectations in all work, family and social relationships.

    2. Perspective: the Frankl book and other readings and discussion emphasized how lucky we all are, no matter what personal issues/challenges we have, compared to others in the world. “Dealing with negative people” (and being less negative ourselves) was an important topic within this subject area.

    3. Feedback: it is important to ask for feedback, give constructive feedback, consider feedback given, thank people for feedback and follow through on feedback received. We don’t grow or learn without feedback. Much feedback was given during the course and students indicated that this was a particularly important theme for them to consider.

    4. Choice: the point was thoroughly brought home that we all have significant choice in our lives, maybe not with regard to many externalities, but with regard to how we respond to all of the externalities. While skeptical at the beginning of the term, most students came to understand that we DO stress, frustration, anger, happiness, etc. based on how we choose to respond to various external stimuli. Understanding this concept is the beginning of being able to “do ourselves more effectively”. We have “response ability”, the ability to respond to whatever challenges we have before us; others do not “control” us, unless we choose (often unconsciously) to give up this response ability. This was probably the central concept of the course for most students.

    5. Creativity and Creative Problem Solving: brainstorming exercises, tapes, discussion and the “Idealized Redesign” of the university all emphasized the importance and value of “thinking outside the box”, both in our personal and prospective professional lives.

    6. Do It!: a somewhat subliminal theme throughout the course was to encourage students to be self confident, to not be afraid to try new things, to come out of their shells, to be confident of their skills and abilities and to look at mistakes and “failures” as real opportunities to learn and grow. Given the personal growth objectives of most students, this turned out to be a very important developmental theme.

    Outcomes
    In a nutshell, students – from their own feedback – seemed to learn and apply a great deal from this course. Completion and discussion of individual student “data sheets” served as a crude “pre” assessment of each student and the final examination served as a useful “post” assessment related to learning objectives and outcomes. As articulated in the animated class discussions, class exercises, presentations and assignments, and the extensive answers given in the comprehensive take-home final examination, students demonstrated significant growth in both perspective and skills over this brief, three week period. This was clearly a “value-added” class in both self discovery and life skills, from the students’ point of view. On the concluding ten question university evaluation form, students gave an average rating of 4.78 on the 5.0 scale.

    GST 337
    Winter Term 2006
    Self Discovery/Life Skills
    Syllabus
    “Be ye lamps unto yourself”, Guatama Buddha
    “In order to improve the mind, we ought less to learn than to contemplate.” Rene Descartes

    Course Objectives:
    1. To facilitate introspection, self awareness, and exploration of the self.
    2. To help students understand who they are and what they might want to become.
    3. To develop personal, interpersonal, and organizational skills for an effective life.

    Elements of Methodology:
    1. Students will be expected to take substantial responsibility for the implementation of the course. The professor will primarily attempt to stimulate discussion among the students, provide guidance/direction and keep things on track – with some, but a minimum, of lecture.
    2. There will be an emphasis on experiences, participation, discussion and introspection. The Socratic Method will be substantially utilized.
    3. Students will keep a journal. The journal will be turned in electronically by 12 noon on Sundays (Jan 8, 15, 22). Students will establish 3-5 personal growth/learning objectives and will report weekly in the journal regarding progress toward objectives. There will also be a three page “Quotes Paper” (to be discussed in class).
    4. Student teams will do interviews and will report back to the group regarding what was learned from the interviews. Questions to be asked of each type of interviewee will be developed by the class.
    5. Skills at brainstorming and creative problem solving will be developed. Student teams will create and present an “Idealized Redesign” for Elon University.
    6. Some time in most class sessions will be devoted to Student Led Discussions (SLDs) on relevant topics related to the themes of this course. Some topics will be assigned, others chosen by individual students. All students will be expected to present a topic for discussion and lead a 15-20 minute discussion of the topic.

    Readings/Grading:
    1. All students will read and we will discuss the following:
    A. “Man’s Search for Meaning” by Victor Frankl
    B. “Interview with Russell L. Ackoff” and “The Mountain Man and the Surgeon” (handouts)
    C. “Life 101” by Peter McWilliams
    D. A book either assigned by the professor or of your choosing, related to themes in this course (either as the basis for a SLD or for extra credit)

    2. Grading
    A. Class participation: 25%
    B. Three Journals: 15% (5% each)
    C. Student Discussion Leading: 5%
    D. “Quotes” paper: 5%
    E. Idealized Redesign Plan and Presentation: 25%
    F. Final Exam: 25%
    G. Other assignments that may seem useful and/or Extra Credit: Variable

    3. Life Skill Topics for Class Discussion.
    A. Expectations: Defining, delivering on, and the problem of disconnects
    B. Perspective/context: Not everyone sees the world the same way. What does this mean for you?
    C. Choice and ‘response ability’
    D. Interpersonal skills:
    1. Communication skills (writing and speaking)
    2. Empathy
    3. Listening skills
    4. Negotiation skills
    5. Dealing with negative people
    E. Feedback: Giving it and getting it
    F. Interviewing: Interviewing others and being interviewed
    G. Ego and the nature of man: Challenges and opportunities
    H. Teaching/learning: Asking your own questions; finding your own answers
    I. Self esteem/taking responsibility for yourself
    J. Risk taking/understanding your “personal risk scenario”
    K. Dealing with ambiguity and uncertainty
    L. Developing effective self management strategies/dealing with stress
    M. Change as a positive thing – and how to embrace it
    N. Creativity/creative problem-solving
    O. Idealized planning/redesign
    P. Having a sense of humor
    Q. Running a meeting
    R. Achieving a balance in life
    S. Other topics to be designated by the class

    Additional Reading:
    4. Students may utilize any of the following books as the basis for leading a class discussion AND/OR you may read and report to the group (briefly in writing and orally) on one book or topic for extra credit. Note: Some students may be assigned a book for which they will be asked to lead a class discussion.
    A. “Seven Habits of Highly Effective People” by Stephen Covey
    B. “Getting to Yes” by Roger Fisher
    C. “Emotional Intelligence” by Daniel Goleman
    D. “The Art of Possibility” by Zander and Zander
    E. “Blink” or “The Tipping Point” by Malcolm Gladwell
    F. “Feel the Fear and Do It Anyway” by Susan Jeffers
    G. “Good to Great” by Jim Collins
    H. Books by Mihaly Csikszentmihalyi (“Flow”, “The Evolving Self”, “Creativity”, etc.)
    I. “Learned Optimism” by Martin Seligman
    J. “The Four Agreements: A Toltec Wisdom Book” by Don Miguel Ruiz
    K. “Manual for Living” by Epictetus
    L. “Meditations” by Marcus Aurelius
    M. Any book or topic of interest to the student and approved by the professor

    This course will be intense and a great deal of work. It will be exactly the right course for some – and not the best choice for others. Those students potentially interested in the general thrust of the course and the topics indicated above are most welcome and encouraged to take this class. If you are not willing to participate in class discussions, you will not do well in this course. Those looking for an easy and leisurely four credits in Winter Term are encouraged to take something else.

    GST 337
    Self Discovery/Life Skills
    Individual Student Data Sheet
    Please answer the following questions about yourself:

    1. Name/Nickname: ___________________________________________________
    2. Year in college: ______________________________________________________
    3. Major/Minor: _____________________________________ Cumulative GPA: ________
    4. Local phone # (or cell) where you can be most easily reached: _________________________
    5. Home town/state: ____________________________________________
    6. Do you have job or any other time commitment during this term?
    Yes or No: ______ If yes, what times: ___________________

    7. Interests (at least 3)
    ____________________________________________
    ____________________________________________
    ____________________________________________
    ____________________________________________

    8. On a 1 – 10 scale, (10 being highest, 1 being lowest; ‘X’ if you don’t have one), How would you rate your relationship with your:
    A. Mother: ____
    B. Father: ____
    C. Siblings: _____
    D. Roommate(s): _____

    9. How would you rate yourself on a continuum of introversion (1) to extroversion (10): ____

    10. On a 1 – 10 scale, how strong is your self concept (1: very weak; 10: very strong): _____

    11. How willing are you to take risks (1: not at all; 5: somewhat; 10: it’s easy): ______

    12. What are your major personal strengths (3-5)
    ___________________________________________________________________
    ___________________________________________________________________
    ___________________________________________________________________

    13. What are things about yourself which you would like to change/improve (3-5)
    ___________________________________________________________________
    ___________________________________________________________________
    ___________________________________________________________________

    14. List 2-3 personal priorities in your life:
    ___________________________________________________________________
    ___________________________________________________________________
    ___________________________________________________________________

    15. List 3-5 personal goals for the next six months:
    ___________________________________________________________________
    ___________________________________________________________________
    ___________________________________________________________________

    16. What do you fear the most? ____________________________________________
    ___________________________________________________________________
    ___________________________________________________________________

    17. What bothers you most in other people (2-3 things):
    ___________________________________________________________________
    ___________________________________________________________________
    ___________________________________________________________________

    18. What do you admire the most in others? ____________________________________
    ____________________________________________________________________
    ____________________________________________________________________
    ____________________________________________________________________

    19. On a 1 – 10 scale (10 being highest), rate your skill level in the following areas:
    A. Writing: ____
    B. Speaking: ____
    C. Listening: ____
    D. Creative thinking: ____
    E. Managing stress: ____
    F. Empathizing with others: ____
    G. Leading others: ____
    H. Following others: ____
    I. Working with others: ____

    20. On a 1 – 10 scale (10 being highest), rate your:
    A. Self awareness: ____
    B. Self confidence: ____
    C. Self discipline: ____
    D. Self motivation: ____
    E. Willingness to take initiative: ____
    F. Persistence: ____

    21. What is your possible or probable life or career direction?
    __________________________________________________________________________________________________________________________________________________________________

    22. On a 1 – 10 scale, how certain are you of this direction (1 = Really no idea; 10 = Absolutely certain): _______

    23. Do you have a religious preference: ______________________ On a 1 – 10 scale, how important is religion to you: ____ How important is spirituality: _______

    24. Do you smoke: _____ Yes _____ No

    25. Do you meditate: _____ Yes ______ No

    GST 337
    Self Discovery/Life Skills
    Spring, 2006
    Final Examination

    General Guidelines:

    This exam is open book/open note and is intended to be a reflective learning experience. You may use any resources you like to consider your response to these questions including discussion with classmates or other people, any/all books and your class notes. You may not use other students’ class notes. Once you come to answering the questions – putting pen to paper or finger to the keyboard – it must be your own work. Do not have anyone else review or comment on your answers. None of your answers are likely to be “wrong”. They will be evaluated on the depth of your thinking and the articulateness of how your ideas are expressed and presented. Each question is worth 10 points.

    This class has been about self discovery and life skills.
    1. What have you learned about yourself in this course?
    2. What life skills have you found useful and gained perspective about during this course?

    3. What are the main points raised by Victor Frankl in “Man Search for Meaning”? Does/how does this book affect your own search for meaning?

    4. What are the five steps to getting and utilizing feedback? How do you plan to utilize these steps in the future?

    5. We did an “idealized redesign” for Elon University. Envision and describe an “idealized redesign” of/for you.

    6. From your class notes, summarize the main points of one of the student presentations (other than your own or the “7 Habits of Highly Effective People”). Indicate what value there is to you from considering and/or implementing the concepts related in this presentation.

    7. Which three habits from “The 7 Habits of Highly Effective People” would have the most potential benefit for you if you were to develop and cultivate these habits? Explain why.

    8. From our class discussion, what are the primary things employers are looking at/for when they consider you for possible employment?

    9. Write a final exam question of your own that you think would challenge and stimulate students to think productively about any of the issues or topics raised in this course. Your question may focus on any aspect of the course, large or small.

    10. Answer the question you wrote in # 9.

    Write your campus box # on your exam so I may return it to you with comments. Thank you.

    GST 337

    ANONYMOUS WEEKLY FEEDBACK
    Week # ________

    1) For me, the most interesting, useful and/or important ideas/concepts I have learned or been exposed to this week are:

    2) How could this week have been improved?

    3) Any additional comments or advice for the professor?

    For those planning events, music holds significant importance, and many students found resources like https://soundsystemrental.co.uk/sound-system-rental-for-weddings/ invaluable for understanding the role of audio in creating memorable experiences.

  • Course Themes

    Course Themes
    A Retrospective of Ideas to Consider
    U87 – 435

    1. Choice.  You choose your attitude – and you can choose to be positive

    2. Perspective (remember Viktor Frankl.  And you think YOU have problems?)

    3. Stay focused

    4. Response Ability and Accountability (to yourself as well as others)

    5. Empathy and Active Listening – keys to interpersonal effectiveness

    6. DO IT!  (Don’t just hope/wish/want it to happen)

    7. Let go (of the past; and/or negativity toward others)

    8. Empowerment: You are in charge and control of you (but no excuses)

    9. Create yourself (as well as discover yourself)

    10.   Be Proactive – and have a sense of purpose

    11.   Patience and Persistence – important to a successful life

    12.   Be emotionally intelligent

    13.   “You don’t find time; you make time.” —  G. Detrick

    14.   Motivation is from within

    15.   Take/make time, on occasion, to be reflective and introspective

    16.   “I am not what happens to me.  I am what I choose to become.”

    May peace be with you.

    Glenn Detrick

  • Taking a Family Trip

    Some thoughts about how to help make a family trip a learning experience for your child.

    A Parent’s Guide From The Chelsea Detrick Experiential Learning Center Webster Groves High School

    1. Overview: Choosing a destination

    2. Planning prior to the trip

    • Different possibilities for different age groups
    • Knowing your kids
    • Having objectives for the trip (or not)
    • Pre-trip reading (for some types of trip)
    • Discussing expectations before leaving

    3. During the trip

    • Asking questions (but not too many)
    • Having kids keep a journal or diary
    • Structure vs. Spontaneity
    • Ideas for “down time” (rain, car, plane) and possible responses to “This is boring!”

    4. After the trip – What happened?

    • Informal debriefing
    • Focusing on highlights and lowlights
    • The possible impact of this trip on future trip planning
    • Post-trip activity

    5. Special opportunity – International travel

    6. Summary: Traveling can be a great opportunity to learn from experiences

    © 2010 by the Chelsea Detrick Experiential Learning Center

    The Webster Groves School District is committed to the academic and personal success of all students. We believe that there is significant potential for students to learn, grow and mature based on the experiences they have outside and beyond the structure of the academic classroom by focusing and reflecting on the value and impact of their experiences. One of the most potent ways to learn and to grow is by considering and understanding experiences. Of course we are all shaped by our experiences, but rarely do kids receive thoughtful, systematic, informed guidance regarding how to most effectively consider and assimilate all that they are doing and going through outside the school’s academic setting.

    Kids are constantly in the process of self-discovery – they just don’t usually recognize it as such. The purpose of the Chelsea Detrick Experiential Learning Center is to enhance the self-discovery process and the personal, interpersonal, social and emotional development of students throughout the Webster Groves School District by helping them learn from their experiences.

    Traveling (whether individually or as a family) can present an excellent opportunity for learning. The purpose of this publication is to assist parents in helping kids maximize the learning potential of traveling.

    1. Overview: Choosing a Destination

    Often there is not an opportunity to involve children in the choice of a travel destination. You are going to visit relatives or friends and the destination is fixed. That’s fine and to be expected. But sometimes, particularly as kids enter their teenage years, there is or can be family discussion about where to take a vacation and/or the type of trip the kids might want to have. It may be that parents choose the type of vacation (e.g. camping, sightseeing, canoeing, “National Parks”, a special city, etc.) and provide a list of alternative possibilities with the kids then getting to have input into the final destination selection. Or you may ask kids what they want to do as well as where they might want to do it. Whenever it is possible and reasonable to involve kids in the decision making process, they are much more likely to respond favorably once the trip actually materializes.

    Key is for parents to have done initial homework and decided what they view as within the range of possibilities from the point of view of time, cost and their own interests. Circumscribing the initial family discussion is important so that you don’t end up with, “You asked where I wanted to go. I want to go to California. You’re not listening to me!” Parents are well served when they have done some preliminary thinking and are able to establish general parameters and/or specific alternatives for discussion. It also helps to have considered some of the +/- of each alternative before the discussion begins. (Perceptions of +/- may obviously vary among both adults and kids). Lay out, as best you can, what you see as the relevant variables so kids can most effectively consider their options.

    Once kids are in high school, adventuresome parents may want to really put the ball in the kid’s court and say something like, “Ok, we have 2 weeks (or five days or whatever) next summer; you figure out where we are going to go. It can’t cost more than $‘X’ and it has to be within ‘Y’ miles of home, but within those constraints, we’ll go wherever you want. Hit the Internet and bring us some alternatives to talk about.” There are many possible variations on this theme, but the basic idea is to have the kids do the homework and think about what it is or might be that they want to do. It puts responsibility with the kids and gets them thinking about possibilities. At the beginning of this consideration, be clear that you want to see multiple alternatives and give a “due date” so that there is time to talk it over and make reservations, if needed. Often times the planning of a trip can be half the fun – and doing the research can certainly be a learning experience.

    2. Planning Prior to the Trip

    • Different possibilities for different age groups

    This may seem obvious, but is often overlooked. Taking young children on long hikes or for daylong museum visits is not going to make anyone happy. Don’t be afraid to ask children to “stretch” in terms of endurance or attention span, but be realistic. It is obviously more difficult to plan a trip with multiple age groups involved, but it is not impossible to do so. Be sure to take into consideration the needs/desires of both the kids and the adults. Trips that are totally “kid focused” can end up not being much fun for the adults, and vice versa. Be certain everyone knows that they need to have some tolerance/consideration for doing things that are not necessarily their favorites because they are fun/interesting for others. This also means reasonably including activities geared to differing interests. Think about this before the trip as it may influence where you go or how long you spend in any one place. If you decide to drive to your destination, you need to plan your routes carefully.

    • Knowing your kids

    In trip planning it is very important to know your kids. Some crave the outdoors and love camping while others will cling to their video games or computer. Some will relish seeing new places and meeting new people while others would rather stay at home. Some will look forward to the trip and others will try to find ways not to go. The value of getting kids involved in the planning phase is that you give them an opportunity to shape – and least in some ways – what they will be doing. Kids will surprise you with their creativity and imagination. Don’t let them say, “I don’t care” or “whatever” if there are substantive differences in how time may be spent during the trip. A trip to Orlando, for example, has an infinite number of possibilities once you get there. Knowing your kids, you can plan not to waste time on activities that are likely to be of less interest because you can’t possibly do everything that is available. Take into consideration each member of the family and, at least to some extent, their personalities and preferences.

    • Having objectives for the trip (or not)

    Sometimes it’s great to let everyone in the family do what they want, in a different environment and location. Few plans, no objectives. Everyone deserves a break and the family vacation can be just the time to do nothing (in particular) or to let everyone “do his or her own thing”. Maybe you want to plan (all or part of) the trip in this way. But maybe you want to consider the trip (or parts thereof) as an opportunity to get kids (and/or adults) out of their “usual mindset”. Maybe it would be good for the couch potato to get out on the trail or the video game junkie to put down the X-Box and take a look at the trees or the museum. It doesn’t have to be either/or, but if in the planning stage you don’t think about possible objectives, kids will revert to the familiar on the trip. That may be OK, or it may be a missed opportunity. Think about it as you plan the trip.

    What kind of objectives might be considered? Presume that having fun and learning something is (almost) always a primary objective for everyone. From there, objectives can and should be tailored to meet individual personalities. For the outgoing kid, meeting new people and being assertive (but not aggressive) in new surroundings may be easy, but it can still be an objective that is encouraged. For the shy child it may be an objective to meet new kids/people and to try things that may initially seem scary or “new”. It may be an objective to return home more knowledgeable about a city or state or area and/or its history and culture. It may be an objective to draw or read along the way or to keep a journal or diary to develop writing and thinking skills. It’s always an objective to get along well with others.

    The important thing in the planning phase is to consider if or what objectives might be worthwhile for each member of the family. If there is a conscious decision not to establish any specific objectives, that’s fine. But don’t pass up the opportunity just because you didn’t think about it.

    • Pre-trip reading (for some types of trip)

    Sometimes it is fun to just get someplace new and see what it’s all about, to be surprised by whatever it is you find. But often a trip can be significantly enhanced with a small amount of reading being done by the kids prior to the trip. This is especially true for international trips (see later section of this document), but can also be true for trips closer to home. If you are going to a cave or the mountains, geologically how were they formed? There are books for all ages on these topics. If you are going to a new city, what is its history? What kinds of attractions are in the city or surrounding area? Are there authors from the area that are well known? For example, the home of Laura Ingalls Wilder, author of the “Little House” teen books, is in Mansfield, Missouri. Reading the “Little House” books or about Ms. Wilder prior to a visit makes the trip much more meaningful.

    • Discussing expectations before leaving

    Many, many problems in life develop because people have differing expectations. This is particularly true when it comes to traveling. Some of these difficulties can be at least short-circuited by having a family pow-wow prior to leaving on the trip to discuss various expectations. How many times have you had this conversation: “This isn’t what I thought it was going to be!” “Well, what did you think it was going to be?” “I don’t know, but not this!”

    Start with a map. All ages can identify with this. Indicate on the map where you are going and what route you will take. If it’s a car trip, how many hours or days, and hours per day, do you expect to be in the car? When will you leave and when do you expect to get there? (Always give the longest time you expect; if you’re early, it’s a bonus.) What stops will you make and what will you likely see along the way? Approximately when will you stop for lunch or a bathroom break? At what type of place will you eat? When you get there, what will you do? (Go to the pool, eat, meet someone, watch TV, put up the tent, etc.) Lay out the same kind of information and expectations if you are going by train, bus or plane and discuss what will happen at security check points, baggage claims, etc.

    Discuss whether or not it’s ok to listen to music, talk on a cell phone or play video games in the car, camp or hotel room and for how long this may be acceptable each day. Be clear about expectations up front — this will save battles and turmoil during the trip.

    Beyond transportation, discuss expectations about any objectives you may have set, people you will be meeting, “free time” that kids will have between activities and, in general, anything else that you think might be contentious along the way. Also indicate that when traveling, the unexpected sometimes happens. If it does, everyone needs to be flexible and go with the flow – there’s no sense getting uptight, particularly if there are things over which you have no control (missed flight connections, bad weather, etc.). Spending time discussing expectations prior to the trip is one of the most important things parents can do. And it forces you to think about what your expectations really are.

    3. During the Trip

    • Asking questions (but not too many)

    Kids (people) learn when they have to think. Kids (people) think when they are asked questions. Remember at least part of the goal when traveling: to help kids consider what they think and feel about the various experiences they are having. Of course this can be overdone. If four times a day a parent asks, “What did you think/feel about that?” it won’t be long before the response is, “I don’t know. Leave me alone!” As with most things in life, striking a balance between overdoing and ignoring an opportunity is essential.

    The best time to ask questions is when an event or activity has just concluded, or at the end of a day. What questions? It obviously depends on the activity, but old standbys are: What did you like best about…? Why do you think that was so boring, or so awesome? If you had that to do over, would you do it again? Do it differently? How differently? Did you feel… (challenged, overwhelmed, ignored, happy, confident, self-conscious, angry, put-upon, etc.)?

    Parents can only ask such questions so many times before becoming annoying, so pick your spots. The objective of such questions is primarily to get your kids to think about their experiences beyond a visceral level and secondarily to provide you with feedback for future reference. The “I really liked (or didn’t like) that!” is often an easy response to generate. The question of “why” encourages kids to think through their response at a deeper level.

    • Having kids keep a journal or diary

    Writing is a tremendous tool for thinking – and learning. It is well known that having effective writing skills is essential for success in college and in many job settings. The more one writes, the better one’s writing and thinking skills develop. Summer, in general, and trips specifically, are a wonderful opportunity/excuse to write. Some kids will take to it immediately while others may fight it tooth and nail. If one of your objectives is to encourage the keeping of a journal be sure to discuss this in the pre-trip planning, particularly when talking about expectations. Make time for journaling at the end of each day, or every second or third day. Be enthusiastic about putting one’s thoughts on paper. Such an exercise is potentially most useful for those who want least to do it. In some cases parents may want to consider small rewards or penalties for doing or not keeping up with a journal. It’s not worth ruining a trip by pushing kids to do something they strongly resist, but most kids will do it if they see it is important to the parents and if they receive reinforcement and encouragement along the way. Modeling can also be helpful; parents may want to consider keeping a journal themselves — and/or consider a “family journal” in which everyone participates on a day-rotating or everyday basis.

    One word of caution. Unless explicitly stated otherwise at the outset (which can be done), journals are usually considered by kids to be private and confidential. Respect this privacy. Kids may choose or be asked to read parts of their journal to family members and they are obviously welcome and encouraged to do so – but such a choice should be left up to them. Disrespecting this privacy and trust is likely to have negative long-term consequences.

    • Structure vs. Spontaneity

    Some people/parents are inclined to plan every second of the day while others want to leave everything open to “just happening”. As with most things, balance is important. If you walk through the gates of Disney World and say, “Well, what do we want to do?”, you are in jeopardy of wasting a lot of time and/or missing some wonderful attractions. On the other hand, if you are a control freak and walk through the gates saying, “We have half an hour here, 45 minutes there, then we’re going to take a bathroom break, then…” you seriously run the risk of burning everyone out with your schedule and priorities.

    It is generally a good idea to do substantial homework before you leave home and to have a game plan in mind. Once you arrive at a destination, pick up local and current information about timetables, activity or meal discounts, restaurants, possibly new (or closed) attractions, etc. Lay out (so everyone knows) what the general plan is for the next day or several days, or ask kids to choose from among various alternatives now that you are “on location”. By the time you go to bed the first night everyone should have an idea of what to expect going forward, hopefully with flexibility to adjust if you find something that is spectacular – or a dud. Leaving open the possibility of changing direction – and kids understanding this – is important for when real life intrudes on the best laid plans (as in when it rains, the bus is missed, the attraction is closed on Mondays, etc.) Planning and structure are important, but some of the best times traveling are serendipitous; be open to such possibilities and willing to adjust initial plans when an opportunity presents itself.

    • Ideas for “down time” (rain, car, plane) and possible responses to “This is boring!”

    Most trips have considerable time that is not much fun and/or is not very productive. Whether by plane, train, bus or car, time traveling to and from the chosen destination is often the least favorite part of the trip. On top of this, you never know about the weather and some things are just not worth doing in a downpour. So, what to do?

    It helps by understanding that while you may not be in control of your situation or your circumstances, you are in charge and control of your attitude. You (and kids) can choose to do anger or frustration in the face of adversity or you can choose to say, “it is what it is; there’s nothing I can do to change it. No sense getting down about it.” This approach is much more productive, and choosing your attitude is within your control. And if adults model a positive attitude well, it is good for the kids to see. Bad weather and travel time can provide an excellent opportunity to talk about objectives that may have been set, reading that everyone is doing, etc.

    Having said this, there are activities that can tend to minimize the dreariness of a long journey. Three games you might want to consider on a long car ride to occupy time (and which can be played by all ages): 1) “Person, Place or Thing” – one person gets in mind one of these three variables and everyone else in the car asks questions such as, “is the person male or female, real or fictional, living or dead, American, older than 50, etc.” “Is the thing bigger than a car or is it living; do we have one in our house; is it one of a kind or are there many, etc.” 2) Have kids keep a list of states they see license plates from on the road. 3) In looking at road signs, look for words that start with ‘A’, then ‘B’ and through the alphabet (‘q’s and ‘z’s are tough.) On airplanes, each kid should have a “travel bag” with drawing materials, games, cards, books or whatever will keep their interest. Plane rides are also a very good time to read about the destination (outbound) and to write in journals (coming home).

    It can be a challenge to respond creatively to “This is boring!” once you arrive where you are going. For starters, resist the temptation to say, “No it isn’t!” If a kid thinks it is boring to be on a trail or in a museum or in a hotel room, don’t deny their feeling. There are several responses, all of which may be useful in different situations. One is, “Deal with it. If you’re bored, figure out how to get ‘un-bored’; we’re going to be here for a while.” Another is to give kids a particular focus – “OK, let’s find the Rembrandt painting in the museum, then we can have lunch.” Or, “Let’s see how many different flowers (or trees or birds or whatever) we can identify in the woods.” Or, “we’ll take a break in ‘X’ minutes”, or “We’ll be done with this by 2 o’clock and then we’ll… (do something you’re more interested in.)” Give kids something positive or specific on which to focus. Photography can always provide a fun focus for active kids, and it is (can be) a very creative activity.

    Reading and/or writing can be done almost anywhere, at any time, rain or shine. Always take on a trip books that kids find interesting, and encourage reading.

    4. After the trip – What Happened?

    • Informal debriefing

    It needn’t take long or be overcomplicated or time consuming, but learning from experiences really means including some level of reflection and retrospection. Best done 24-48 hours after getting home, sit down with everyone who participated in the trip and simply ask: “so, what happened on this trip?” The first trip you attempt this approach with will likely generate the usual, “You were there; you know what happened” or “it was totally awesome” (or “the worst thing that ever happened”). Tell kids you really want to get their comments on what they perceived to be the good, the bad and the ugly of the trip. Starting with the general (“it was great, or terrible”) is fine, but don’t leave it at that. Most of what you hear will probably not be a surprise (yes, you were there), but sometimes small things happen that have a big impact or leave a larger than expected impression on a kid, and you may not have picked up on this at the time. The debriefing is an opportunity for kids to really reflect and think about what they thought and felt at various times or about various activities during the trip. It is also a time for parents to consider how things went (or didn’t) relative to the objectives that may have been set prior to the trip.

    • Focusing on highlights and lowlights

    Even the best of trips probably had some low points and the worst of trips likely had some positive aspects. Fight the tendency to over generalize, or to let the kids do so. Of course there is a “general impression”. But don’t hesitate to delve into and probe more deeply regarding what were the most salient parts of the trip. This is where you can find out, for example, “So, it wasn’t the hiking that you disliked, it was that particular trail (or starting at 6 am or not having food along or it being too hot, etc.)?” or “so, the museum was OK, it’s just that you didn’t want to spend six hours there?” From discussions like this you can help kids to avoid generalizing too far from a particular negative experience and thus leave open future prospects for activities that may initially have seemed like a turnoff.

    Likewise, when something is “awesome”, probing a bit into the nature of the “awesomeness” can help you consider future trips or activities that may be able to generate a similar level of enthusiasm. “You liked being with friends as much as you liked being around the campfire?” or “you liked being able to stay up so late more than you liked the movie?” Such discussions help the child think about what it really is that they liked and didn’t like, which is part of self-discovery.

    • The possible impact of this trip on future trip planning

    Now that you’ve done the debriefing – and have had time to consider your own thoughts and reactions to the trip – you are in very good position to make some mental (or written) notes for future trip planning. We didn’t set objectives, but maybe we should have (or vice versa). ‘X’ and ‘Y’ types of activities should definitely be included (or excluded) next time. This type of location, distance from home, cost, etc. works well (or doesn’t). We under (or over) planned. We could probably handle taking a friend next time (or not). We should have taken more (or different) books, games, etc. In general, reflect on the experience.

    • Post-trip activity

    Now that you are home – possibly with journals, pictures, brochures, and new souvenirs; and certainly with memories – there is opportunity for creative projects the kids can do. They can sort out, prioritize and organize pictures and make them into a family album. They can include drawings they may have done and/or words they may have written, or can now write captions, anecdotes, etc. for the album. This can be the basis of a gift copy for grandparents, or a special next-year calendar with favorite photos. Also, if the kids bought small gifts for special friends these can be given out, and are always appreciated. The possibilities for fun and developmental follow-up are limited only by your (and the kids) imagination.

    5. Special opportunity – International travel

    One of our Webster Groves parents has been a fanatic about the value of travel to enhance the experiential learning of his kids. His older daughter traveled to 25 countries on five continents and spent a semester in London, all before she was 21. His younger daughter was a high school exchange student to New Zealand and made it to her seventh continent (yes, that’s all of them!) on her 17th birthday. We interviewed this parent for his advice about the special opportunity for learning coming from international travel:

    Chelsea Center (CC): “Didn’t you go a little overboard with the travel shtick?”

    Dad: “Maybe, but I don’t think so. While we had our moments (like being sick in Peru and Vietnam), the set of experiences was overwhelmingly positive. For both kids, seeing the world was very developmental and helped them shape who they became.”

    CC: “How old do kids need to be before international travel is worth the time and cost?”

    Dad: “We did a lot of travel in the U.S. when the kids were younger so they were used to getting on airplanes and going fairly long distances. When they were 12 and 14 I figured it was time to go beyond North America. The kids were very mature and inquisitive; that was important. In hindsight, I think this was about the right age for international travel.”

    CC: “Did you follow the ‘pre-planning’ advice in this document”?

    Dad: “Yes, very much. Reading about places before we went really whetted the kids appetite to go and to do things when we got there. Doing journals was a great exercise and now the details of the trips come back, even years later. They were very aware of the +/- of where we were going and their having realistic expectations in mind was very helpful. My shy daughter swore she did not want to go to the top of either the Eiffel Tower or the Sydney Bridge before we left home, but knowing this gave her sister and me time to talk her into doing both. And she was really glad she ended up doing these things!”

    CC: “What was the most important thing the girls got from all this travel?”

    Dad: “An awareness of other cultures and an appreciation for what we have here at home. It’s so easy to take things for granted here. But when you go to villages in Zimbabwe or Cambodia and see how other people live, you will never forget it – and you appreciate good old Webster Groves when you get home. People here complain about so many things; the kids have a perspective now that they never would have had without the travel.”

    CC: “Do you have any general advice for parents about international travel?”

    Dad: “Yes, do it! Money cannot be better spent, I don’t think, than on activities that provide experiences – and traveling to other parts of the world can be so interesting and so developmental for kids. Give them some of the responsibility for planning and for finding their way around in foreign airports and cities; they’ll learn a lot about dealing with people and new environments, and they’ll gain self-confidence from their experiences.”

    6. Summary: Traveling can be a great opportunity to learn from experiences

    Whether you travel to Cahokia Mounds in Illinois or Machu Pichu in Peru, Table Rock Lake in SW Missouri or Table Mountain in Capetown, South Africa, there is much to learn from the experience of traveling. By getting away from your comfortable and predictable environment there is the opportunity to see new places, meet new people, and learn about history, culture, nature, the environment – and yourself. Think about where you might like to go, why you might want to go there and what you might find when you get there. Do your homework to figure out what travel possibilities exist given your time, interests and budget constraints. Consider what types of trips might be most interesting and/or developmental for your kids, given who and what they are and what they might enjoy. Open up the world, even if just small parts of it, for your kids to explore. They will thank you for it and they will be better people by having had the opportunity to travel.

    Some things to think about:

    “The world is a book, and those who do not travel read only a page.” St. Augustine

    “Travel is fatal to prejudice, bigotry and narrow-mindedness.” Mark Twain

    “Travel is a vivid experience for most of us. At home we have lost the capacity to see what is before us. Travel shakes us out of our apathy, and we regain an attentiveness that heightens every experience. The exhilaration of travel has many sources, but surely one of them is that we recapture in some measure the unspoiled awareness of children.” John Gardner

    “Certainly, travel is more than the seeing of sights; it is a change that goes on, deep and permanent, in the ideas of living.” Miriam Beard

    “I can’t think of anything that excites a greater sense of childlike wonder than to be in a country where you are ignorant of almost everything.” Bill Bryson

    “We shall not cease from exploration and the end of all our exploring will be to arrive where we started and know the place for the first time.” T. S. Eliot

    “We live in a wonderful world that is full of beauty, charm and adventure. There is no end to the adventures we can have if only we seek them with our eyes open.” Jawaharlal Nehru

    “The real voyage of discovery consists not in seeing new landscapes, but in having new eyes.”
    Marcel Proust

    “Twenty years from now you will be more disappointed by the things that you didn’t do than by the ones you did do. So throw off the bowlines. Sail away from the safe harbor. Catch the trade winds in your sails. Explore. Dream. Discover.” Mark Twain

    This is a publication of the Chelsea Detrick Experiential Learning Center at Webster Groves High School,

    Webster Groves, Missouri.

  • Effective Teaching — Student Perceptions

    Student Perceptions of Effective Teaching

    A focus group meeting was held with High School students, grades 9 – 12, as a follow up to the administration of the EBI High School Environment Survey. In the survey students had indicated that about 40% of the teaching they received was “excellent”, 35% was “average” and 25% was “poor”. Students were asked first to think about excellent teachers they had and to write down the attributes and qualities that made these teachers effective. Of the approximately 35 attributes derived, students were then asked to indicate which were the “most important” in terms of defining effective teaching. Similar questions were asked regarding what student’s viewed as ineffective teaching. Following are the results of this exercise:

    Characteristics/Attributes of an Effective Teacher:

    1. Has energy and enthusiasm; makes class interesting every day
    2. Is a good listener; respects students
    3. Gives meaningful assignments, not just busy-work; explains meaning/value of assignments
    4. Is caring; interested in individual students; clearly wants students to learn
    5. Uses different methods of teaching; is creative
    6. Is understanding, empathic, friendly, patient
    7. Treats students fairly and equitably
    8. Enjoys teaching; has a positive attitude
    9. Has good follow up and follow through
    10. Embraces technology; knows how/when to use it
    11. Is willing to say s/he is wrong
    12. Is organized; provides timely feedback
    13. Has a sense of humor and smiles a lot!

    Characteristics/Attributes of an Ineffective Teacher:

    1. Is negative about many/most things (in class and in life); has a bad attitude
    2. Does not encourage (all) students to do well/better; no positive reinforcement
    3. Can not explain material in more than one way; doesn’t listen well
    4. Is Boring:

    a. lectures all the time
    b. does not see/respond to student disinterest
    c. monotone voice
    d. presumes students should be interested without inspiring interest
    e. not enthused about the material
    f. not organized
    g. stands/sits in one place all the time (is not active)

    5. Yells to show authority
    6. No sense of humor; has low energy; doesn’t know how to have fun in class
    7. Close minded; only sees one way to do anything
    8. Does not treat students equitably; seems to play favorites
    9. Doesn’t know what to do when someone doesn’t understand material
    10. Gets side-tracked and wastes time
    11. Does not go over work (homework, tests, papers); just returns it, usually after much time has passed. Students thus don’t learn from the assignment/test, it’s just something to be done
    12. Is not interested in the subject matter; doesn’t engage students; assignments are busy-work

  • Washington University Syllabus

    Individual and Organizational Introspection

    U87-435 Course Syllabus 

    Washington University

    Fall 2018

     

    This course is designed to assist students in taking maximum advantage of the educational potential and personal development opportunity found by being introspective, personally and, if so desired,in the work setting.  The course provides a framework for students to be reflective about their personal growth objectives, their strengths and weaknesses in a personal and organizational context and their desire for future personal and career direction. It also provides students with a framework for better understanding the nature of the organization in which they work. This course is basically a “Structured Independent Study”, but there will be five one-hour class meetings, each three weeks apart,to help put things in perspective.  Most of the work will be completed on an individual basisand in consultation with the professor. Class sessions will be from 5:15 – 6:15 pm on the following Tuesdays:  Aug 28, Sept 18, Oct 9 & 30, Nov 20. 

    The primary outcome objective of this courseis for students to systematicallythink aboutandevaluatethemselves and consider ideas and concepts that could help them with reflection, self-discovery, self-creation, introspection, personal and interpersonal effectiveness.  Course requirements and grading will focus on the following elements:

    1.  Personal Objectives and Book Reviews:  175 points (25 for Objectives, 50 for each of three book reviews).

    You will begin the term by lying out and describing four or five personal objectives that you would like to work on, and/or ways you would personally and/or professionally like to grow or change, during this semester.  Consider including skills development (writing, making presentations, playing an instrument, learning computer applications, etc.) as well as personal and interpersonal development, improving relationships with various people important to you and the applicationof the knowledge base you have gained in life and/or in your university coursework to date.  Developing a healthier life style (with many different variables included) has been a goal for many past students in this class.  Due Aug 30.

    You will also read three books:  Viktor Frankl’s Man’s Search for Meaning(the first half, “Experiences in a Concentration Camp”), Daniel Goleman’s Emotional Intelligence, and Stephen Covey’s Seven Habits of Highly Effective People.  You will turn in a brief “book review” of each book explaining whichideas from the books you found most useful, and why. (You do NOT need to summarize all ideas in each book.)

    Suggested length for the personal objectives statement, one page (but do not submit just bullet points; provide some context for each objective); for the book reviews, 2-3 double-spaced pages each.Frankl book review is due Sept 16,Goleman book review is due Oct 7, Covey reviewis dueOct 28 (all assignments are to be emailed to me by 5 pm on these dates.)

                                                    __________________________

     

    2. Personal/Professional Journals (and related assignments – see below):  200 points (50 points for each of four journals/assignments, Due via email on Sept 9 & 30, Oct 21, Nov 11)

    Throughout the term, come back to your objectivesand comment regarding how you are (or are not) progressing on each one. This is an actionassignment.  I want to know what you are DOING with regard to your objectives. Weekly you should keep notes (not to be turned in) for yourself so as not to lose sight of things over the several weeks between journal submissions. Also, describe how you are using the principles described in the Frankl, Goleman and Covey books as you get to them andwrite three positive affirmations about your life.  (For examples, see last page of this syllabus.)

    Your journals should be emailed to me on the dates indicated. **NOTE:Be introspective in your journals and DO come back to how and what you are doingon your personal growth objectives as well as how you are applying or using ideas from the three books and class discussions.**

    Additional assignmentsto complete and be submitted with your journals:

    With Journal #1:  Ask three people who know you well for candidfeedback about:

    A. How caring you are

    B. How good a listener you are

    C. How you deal with stress

    D. How empathic you are

    E. Anything else they might like to tell you that they think could be of help to you.

    Summarizewhat you learn from your interviews (do notgive me detail about what each

    person specifically said).

    With Journal #2:  Write a brief eulogy that could be given at your funeral.  At the end of the day, how do you want to be remembered?  In other words, what are/were your life priorities?

    With Journal #3:  Write a Vision Statement for yourself, going forward.  Indicate what you intend to focus on as priorities and how you intend to live your life.

    With Journal #4:  Indicate three take-away ideas from this course that you will specifically attempt to utilize to improve yourself going forward when this class is over.

    ____________________________

     

    3. Random Acts of Kindness:  25 points

    At some point during the first month of the class, do three‘random acts of kindness’ for someone in your life (work, family, friend, or in the community).  Write a paragraph about each act that describes what you did, to/for whom you did it, why you chose to do it and the reaction you received.  Suggested total length:  1 – 2 pages.  (Due via email Sept 23)

    _________________________________

     

    4. Quotes Paper:  50 points

     

    Choose quotes – from any source – that you find interesting, useful, inspirational or fun and produce a full three-page paper, double-spaced, that lists the quote(s) you have selected along with a statement about how/why you find each quote of interest.  You may choose one quote and write three pages or you may select many quotes and write a few sentences about each.  (due via email Oct 14)

    _________________________________

     

    5.   You may choose to do either of the following( 5A) an analysis of organizational culture or (5B) more work on personal development with a book review of any book you feel may be helpful and of interest to you (see ‘suggested’ list at the end of this syllabus).  I would suggest that if you are trying to focus on your place in your current organization and your future there, do the organizational analysis. If you are either very comfortable in your current organization or you have already decided to leave it, or you are not working, read and report on an individually chosen book. Do whichever seems most interesting/useful for you. (Due via email Nov 18)

    5A. Defining the Organizational Culture and Your Place in It:  50 points.

    Begin by interviewing a minimum of five executives in your organization, getting their sense – plus and minus – of the organization’s culture.  Then do a 3 – 4 page paper discussing all of the following about your organization and your position in it:

    a) What comments from your interviews help you define the organizational culture?

    b) What advice did your interviewees give about how to be successful in the organization?

    c) How would youevaluate the organizational culture? Does it stimulate or inhibit

    creativity?  Is it friendly/supportive, oppressive or somewhere in between?

    d) What are the strengths and weaknesses of the organization?

    e) What contribution have you made to the organization over the past year?

    f)    Should you be working for this organization five years from now?  Why or why not?

    OR

     5B.    Individual Book Review:  50 Points.

    See the list of books at the end of this syllabus. You may choose from this list or pick another book that you feel may have relevance to you.  Do a 3 – 4 page paper discussing salient ideas and concepts you are taking away from the reading of this book and discuss how/why these concepts are useful to you.

     ____________________________

     

    6.   Class Sessions to Facilitate Your Independent Work:  100 points (25 points per class for classes 2-5 for attendance and participation).  Grading criteria: Think, listen effectively to your classmates, and contribute productively to the discussion.

    1. The first class session is designed to go over this syllabus in detail and discuss course objectives and expectations.   All questions will be answered/discussed and students should leave this session with a clear understanding of what they are to accomplish in this course.
    2. The second, third and fourth class sessions are designed to provide an opportunity to discuss with other students how you and they are doing on the various assignments as well as to discuss the books and their implications for perspective and individual achievement in life and in this course.   The class sessions will also provide an opportunity to discuss how the keeping of the journal is coming along and generally to gain from the experience and insight of all students in the class.
    3. The final class session will focus on what everyone learned during the course. Be prepared to discuss:
    • What you learned about yourself
    • What you learned about your organization
    • What concepts and ideas from the course you plan to focus on in your life, going forward.

    This class session is important as it will draw on the experiences of all course participants and will summarize salient elements of the personal and organizational introspection achieved by each class member.

    _______________________

     

    In Summary:

    Effectively done, this willnotbe the easiest academic credit you will ever earn.  It can, however, be one of the most productive courses you do in your academic career from a personal development point of viewif you establish useful personal growth objectives, you are introspective as you do your journals, and you complete all assignments in a thoughtful way.

    There is a lot of work.  Don’t procrastinate.  You must be disciplined about doing your journals and other assignments.  Any student who does not submit assignments on time (objectives, book reviews, journals and papers) will be penalized in the assessment of the grade to be assigned at the end of the course.  If you wait until the last minute on these assignments, you are not likely to do your best.

    Students who have taken this class in the past have said, “This has been a terrific opportunity for me to focus on ME; but don’t take this course unless you are interested in and willing to look at yourself in a critical way.”

    Professor contact information:  Glenn Detrick, phone number: 314-803-6135.  Email is Glenn.Detrick@gmail.com.   I will be happy to discuss any questions or problems you may have along the way by phone, email exchange or meeting.  The initiative in this course must be yours.  The course is for you; please DO take advantage of it.

     

    Thoughts to Consider

     

    “Know Thyself” ………… Socrates

    “Be ye lamps unto yourself” and “I am enlightened through my own efforts, without any teacher. Through practice I come to realize something for myself. One is enlightened by oneself.”  The Buddha

    “In order to improve the mind, we ought less to learn than to contemplate”, Rene Descartes

    “I sing myself and celebrate myself”, Walt Whitman

    “Yesterday I was clever, I wanted to change the world. Today I am wise, so I am changing myself.” Rumi

     

                                                                                          Calendar Summary

    Aug 28   First Class

    Aug 30   Objectives due

    Sept 9     First journal and assignments due

    Sept 16   Frankl book review due

    Sept 18   Second Class

    Sept 23   Random Acts of Kindness assignment due

    Sept 30   Second journal and assignments due

    Oct 7      Goleman book review due

    Oct 9      Third Class

    Oct 14    Quotes Paper due

    Oct 21    Third journal and assignments due

    Oct 28    Covey book review due

    Oct 30    Fourth Class    

    Nov 11   Fourth journal and assignments due

    Nov 18   Organizational Culture paper or Individual Book Review due

    Nov 20   Fifth class

    Assignments are due via email by 5 p.m. on the dates indicated.   Any assignment may be submitted early, at any time.  If you don’t want to spend weekends doing your papers, that’s fine – you are welcome to turn them in earlier in the week. Beginning with the first journal, papers received 24 or more hours before they are due (i.e, by 5 pm on Saturdays) will receive one bonus point (+1).  Papers received late will be penalized, based on how late they are.

     

    Individual Book Review Possibilities

    U87-435

    1. “Mindfulness:  Finding Peace in a Frantic World” by Williams and Penman
    2. “The Power of Habit” by Charles Duhigg
    3. “Learned Optimism: How to Change Your Mind and Your Life” by Martin Seligman
    4. “The How of Happiness” by Sonya Lyvbomirsky
    5. “A New Earth” by Eckhart Tolle
    6. “Exuberance – The Passion for Life” by K.F. Jamison
    7. “Fully Present: The Science, Art, and Practice of Mindfulness” by Susan Smilley
    8. “Feel the Fear and Do It Anyway” by Susan Jeffers
    9. “Self Compassion: Stop Beating Yourself Up and Leave Insecurity Behind” by K. Neff
    10. “The Road to Character” by David Brooks
    11. “Thinking Fast and Slow” by Daniel Kahneman
    12. “Drive” by Daniel Pink
    13. “Give and Take” by Adam Grant
    14. “Choice Theory” by William Glasser
    15. “Lean In:  Women, Work and the Will to Lead” by Sheryl Sandberg
    16. “Option B:  Facing Adversity, Building Resilience, and Finding Joy” by S. Sandberg
    17. “Plenty Ladylike:  A Memoir” by Claire McCaskill
    18. “Quiet:  The Power of Introverts in a World That Can’t Stop Talking” by Susan Cain
    19. “Life 101” by Peter McWilliams
    20. “Flow”, or anything by Mihaly Csikszentmihalyi
    21. Anything by or about the Dalai Lama, Buddhist Philosophy or Meditation

    This is notintended to be a comprehensive list. Other books of personal interest may also be considered.  Check with the professor if interested in reporting on a book not on this list.

     

    Example Affirmations

    1.) I am the architect of my life; I build its foundation and choose its contents.

    2.) Today, I am brimming with energy and overflowing with joy.

    3.) My body is healthy; my mind is brilliant; my soul is tranquil.

    4.) I am superior to negative thoughts and low actions.

    5.) I have been given endless talents, which I begin to utilize today.

    6.) I forgive those who have harmed me in my past and peacefully detach from them.

    7.) A river of compassion washes away my anger and replaces it with love.

    8.) I am guided in my every step by Spirit who leads me towards what I must know and do.

    9.) My relationships are becoming stronger, deeper, and more stable each day.

    10.) I possess the qualities needed to be successful.

    11.) I am the master of my fate; I am the captain of my soul. (“Invictus”)

    12.) Creative energy surges through me and leads me to new and inspired ideas.

    13.) Happiness is a choice. I base my happiness on my own accomplishments and the blessings I’ve been given.

    14.) My ability to conquer my challenges is limitless; my potential to succeed is infinite.

    15.) (For those who are unemployed) I deserve to be employed and paid well for my time, efforts, and ideas. Each day, I am closer to finding the perfect job for me.

    16.) I am courageous and I stand up for myself.

    17.) My thoughts are filled with positivity and my life is plentiful with prosperity.

    18.) Today, I abandon my old habits and take up new, more positive ones.

    19.) Many people look up to me and recognize my worth; I am admired.

    20.) I am blessed with an incredible family and wonderful friends.

    21.) I acknowledge my own self-worth; my confidence is soaring.

    22.) Everything that is happening now is happening for my ultimate good.

    23.) I am a powerhouse; I am indestructible.

    24.) Though these times are difficult, they are only a short phase of life.

    25.) My future is an ideal projection of what I envision now.

    26.) My efforts are being supported by the universe; my dreams manifest into reality before my eyes.

    27.) My spirituality comes from within; I am in control of what I think and feel.

    28.) I radiate beauty, charm, and grace.

    29.) I am conquering my illness; I am defeating it steadily each day.

    30.) My obstacles are moving out of my way; my path is going in a positive direction.

    31.) I wake up today with strength in my heart and clarity in my mind.

    32.) My fears of tomorrow are simply melting away; most of what we fear never happens.

    33.) I am at peace with all that has happened, is happening, and will happen.

    34.) My life is going forward from today – and I get to decide my destiny.

    35.) I get to createwho I am and who/what I will be.  How fortunate I am!

    You can utilize any of these affirmations or create your own, based on your personal wishes, needs, circumstances and creative thinking.

    Most of the above suggestions come, with attribution, from Dr. Carmen Harra

     

  • Teacher Unions

    Commentary by Glenn Detrick —

    I have two cartoons on my refrigerator. Cartoons often seem to hit the nail directly on the head in a way which leads one to say, “Ouch! That certainly is true!” The first cartoon is a B.C. which shows a little school house classroom with a student saying, “Wake up, teech!” In the second frame the student continues, “I don’t believe you fell asleep!” In the third frame the teacher responds, “It’s okay. I’ve got tenure.” The second cartoon is a one frame Mallard Fillmore: “So… under this restaurant’s ‘mandatory gratuity’ policy, the best servers and the worst servers all get the same 20% tip?” The respondent indicates, “Absolutely. I think they got the idea from the teachers’ union.”

    Unfortunately, there seems to be more truth to these vignettes than we would like to believe. In any and all multinational comparisons of knowledge acquisition and academic performance, American students rate anywhere from ‘average’ to ‘poor’ next to their international peers. But rather than being at the forefront of educational reform the teachers’ union has always seemed significantly more interested in “protecting teacher rights” than in improving classroom performance.

    In my own suburban school district there are a number of outstanding teachers who engage and educate students to a very high level. They are dedicated, hard working, conscientious people who make a valued contribution to the educational process and to their students. They are certainly underpaid for the value that they create. But might it be possible, as in the rest of our society where strong performance is differentially rewarded, to provide these outstanding teachers with incremental funds for personal or professional development or – heavens! – a higher salary? The unfortunate answer is “no”; not as long as the teachers’ union has anything to say about it.

    The position of the teachers’ union is that everyone – regardless of contribution – must be treated the same. As it now stands, teacher’s salary is based on the amount of education the teacher has completed plus their years of service, with no room for any consideration of the quality or outcome of the teaching effort. As such a policy makes no sense in the restaurant service cartoon (or anywhere else in American society), it makes even less sense in our schools.

    Let me suggest that the teacher’s union consider an alternate model. How about if the goal for the union become to represent their constituency so that all teachers are treated “fairly”, rather than “the same”? Treating everyone “the same” is, inherently, unfair – because not everyone makes the same level of contribution. “Oh”, the union people say, “you can’t do that! If you did, then judgments would have to be made – and that wouldn’t (might not) be fair.” Am I missing something here? Hasn’t the engine that drives our society and economy – business – figured out how to reward people differentially based on performance evaluation? In mandating that educational administrators treat all of their members “the same”, via a salary schedule only based on level of education and years of service, the teachers’ union does a tremendous disservice to their higher performing constituents. And we all suffer, because many of the outstanding people who enter the teaching profession leave for positions in other fields that are willing to recognize the contribution they are making.

    Glenn Detrick 7/17/06

  • Don’t Send Your Kid to Occidental College

    A Parent’s Perspective by Glenn Detrick —

    Focusing on the difference between objectives and outcomes is critical in life. In business, if one starts a company with the objective of making money, one is very likely to fail. If, on the other hand, one begins a business with the objective of serving a need and providing premium service to the customer, the business is likely, as an outcome, to make money.

    In education, I would hypothesize that the vast majority of undergraduate students have as their primary objective to complete a college degree. A subordinated objective is to learn something useful and/or interesting while pursuing the degree. Most students are interested in “getting their ticket punched” (the degree) with learning and acquiring knowledge viewed as less important. I happen to have a kid whose primary objective is to learn; attaining the degree is secondary – and she has not been well served in pursuing this objective over the past two years at Occidental College.

    Lest you think I am (just) some disgruntled “helicopter parent” who is upset because of injustices done to his kid, let me tell you a little about my background. Before retiring nearly five years ago, I spent 27 years in higher education as an associate dean at a “Top 20” national/international university (Washington University in St. Louis) and as an entrepreneur co-founding a business (Educational Benchmarking, Inc.) that works with 500 colleges (including Occidental’s Residential Life unit) supporting their continuous improvement efforts. I am currently on the editorial board of the Academy of Management publication “Learning and Education” and I served for the past four years on the Dean’s Advisory Council of a liberal arts college in North Carolina where my older daughter attended. I was asked at that institution to develop and teach a course titled “Self Discovery/Life Skills” for university juniors and seniors, which I did. For the past six years I have also taught as an adjunct professor at Washington University in St. Louis and I will be team teaching a course there next spring on “Positive Psychology” with the psychology department chairman. I believe I understand very well the challenges of managing a college in a way that attempts to optimize the experience of its students. I realize the difficulties associated with managing expectations – realistic and otherwise – of parents and students. Given this background, in August, 2005, I very enthusiastically sent my younger daughter to Occidental College.

    I have now had two years of experience in dealing with this institution and my interactions have led me through a series of emotions from disappointment to disbelief to anger at the current state of the college, its management, its lack of faculty capacity and how, administratively, it treats its students. I do not believe that Occidental deals effectively with a student whose primary interest is in learning, not just getting their ticket punched.

    While the problems my daughter has encountered are not atypical of the general issues faced by undergraduates at many colleges, the way in which she and the issues have been dealt with at Occidental has been less than satisfactory, particularly at an institution with a tuition of over $34,000 and an annual expense budget (tuition, room, board, books, etc.) of over $45,000 a year. At a state school with 20% of the cost, maybe one could partially understand or accept some of what has happened. But not at $45,000 a year.

    It began poorly and has gone down hill from there. As a first term freshman my daughter had been very interested in taking an introductory geology course, but it was full and closed by the time she could register. Well, there will be other terms for this. At Convocation, introducing freshmen to the college before their first college class, Santana was the featured speaker/artist. Terrific! When the (Interim) president introduced him, he unfortunately did not know the name of Santana’s most famous work and he mispronounced it. The students booed. How embarrassing, but whatever. More problematic was the awarding at this session of the previous year’s Teacher of the Year Award. The recipient (Professor Quinn), in accepting the award, told the students how inept and incompetent were the college administration and board of trustees. Everyone in the room squirmed; I cannot imagine a worse introduction for naïve new students before their first class than to have an honored professor “piss on the cathedral wall”.

    There were a number of issues at the college during my daughter’s freshman year (2005-06) but a new president came on board in the summer of 2006. Having been in the college continuous improvement business, I sent her a letter detailing eleven (four academic and seven administrative) issues I thought would be useful for her to be aware of – from a parent and former university administrator point of view. I also sent her an analysis of student housing survey data from Occidental’s seven years of participation with my former company in a 240 university comparative data project. The analysis highlighted some very positive feedback she might want to share with parents as well as several areas that seemed problematic and unattended to over a multi-year time period.

    I received no response to this letter, so I resent it six weeks later. This time I received a response from an assistant in the president’s office saying “sorry for the delay in responding”, thanking me for the input and indicating that one of the eleven issues I had raised (problems with the Health Service) was being corrected. She hoped for progress on the other issues and encouraged me to be in further touch after school started. A month later I wrote asking for any further feedback about the additional issues I had raised. No response. A month later, I wrote again. The response was “I’m sorry that I didn’t get your previous email. Let me check around and see what I can report back to you.” That was October 24, 2006 – and I have heard nothing since.

    In December, 2006, I received a solicitation from the Parents Fund at Occidental. I wrote the parent president of the association and indicated that I had set aside money for such support, but had decided to send the money to my other daughter’s college because of a lack of response from the university administration on issues that I had raised. Shortly thereafter I received a call from the Vice President of Development with an apology for the lack of response. Very nice guy, but not in a position to be of much help. He indicated that the Dean of Students would call me about the housing issues I had raised. The next day I received this call and was told that the residence hall staff “had been very busy” and had not had an opportunity to fully digest the seven years of data they had received each year from the multi-university study, but they would be studying it and she would let me know the outcome. That was the last I heard from her. I must say that I have never been impressed with the “we’ve been too busy to use data in planning” response, particularly seven years of data.

    In April I wrote to the Development VP again (at least he had responded) indicating I had not had any further follow up from either the Dean or Students’ office or the President’s office. He thought the issues I had raised were substantive and urged me to re-contact the president’s office, which I did – with no response. In May I went back to the Development VP about the continuing non-response and received this message: “I did speak with (the president) again about what must appear to be our studied indifference to your concerns. I sent her, again, a copy of the email you sent her in mid-April. I look forward to hearing that there has been an institutional response to your concerns.” There was none. Zip. Nada. I called the Development VP again, to let him know of this further non-response. He did not return my call. I must say that Occidental has been consistent up to this point – they must think that sooner or later people will just go away if they are ignored long enough.

    In June I received another solicitation from the Parent’s Fund, this time from the Dean of the College. On June 15 I wrote the Dean of the College indicating my frustration with the administration of Occidental College. I raised my additional frustration that my daughter and I had talked in April about 5 classes she wanted to take in fall of her junior year and her initial difficulty in deciding among the five. As it turns out, I need not have worried – she was able to get into NONE of the five; three (in her dual major fields) were full and closed by the time she could register, one that she initially got into was canceled over the summer when the professor left the college and one, the geology class, which she had again been closed out of when trying to register for it as a sophomore, was closed to her now because she was of junior standing and the class was only open to freshmen and sophomores! (I’m not making this up.) The dean did not respond to my email, so I called him. No response. I called him again and he finally returned my call.

    The dean didn’t want to talk with me; he said he should be talking with my daughter about these issues. OK. He explained to my daughter that she had been the victim of a great deal of bad luck in not getting into ANY courses which she wanted to take. It was too bad, but there were other courses she could take to meet degree requirements. And here we are back to the importance of learning being the primary objective and the degree being only an outcome. If my daughter were just interested in the degree, fine; take whatever courses happen to be open and work toward specific degree requirements. But she is actually interested in learning in areas of her intellectual interest and so just taking courses to meet requirements is not acceptable. Well, too bad. By this time it was the end of the second week of classes and she had better get into something. The dean still does not seem to understand why any “something” does not meet my daughter’s educational needs. He responded that there is much to be learned from any/all classes at Occidental, even when students are forced to take classes not of their preference. I guess this is the “Occidental solution” to chronic understaffing in some areas – figure that students will learn something in any/all classes, and as long as students end up enrolled in something, what’s the problem? Specific intellectual interest and curiosity for particular subject matter be damned.

    So what about the geology course that my daughter was closed out of twice in her freshman and sophomore years? Evidently there are “pedagogical reasons” to limit enrollment to freshmen and sophomores, though this was not indicated to my daughter by her advisor during her first two years, nor does the course description in the 2006-2007 catalogue say anything about it. The faculty member for this course, however, ultimately did let several juniors into the class (my daughter who, after going to the first several class sessions hoping to be let in, had the “bad luck” of not drawing the short straw for the last seats in the class, with so many students trying to get in). When this whole issue (of not getting any of the classes she desired) was raised with the dean over the summer, he could have very easily signed her into the class, but he chose not to. Once freshmen arrived and took up the last available seats, it was too late. Having been a dean for 16 years, I really do not understand this lack of assistance to a student who obviously had been screwed over by “the system” multiple times in multiple ways. Freshmen (and parents) beware: the “Occidental answer” every time you do not get into a class at registration is to have you go to the first class and see if someone drops. The problem is that since understaffing is so severe in some areas, this is likely to happen frequently – and by the end of the second week of classes you are expected to have filtered into classes that are not full, thus “solving” the lack of capacity problem from the administration’s point of view.

    There is one other unfortunate example of administrative problems at Occidental, related to a student’s primary interest in learning. Occidental has an arrangement with the Art Center College of Design (ACCD) whereby Oxy students may take classes at ACCD when space is available. My daughter signed up for such a course last Spring, on an overload basis. She took the class and did all of the assignments – but she did not turn in some form to the Occidental Registrar’s office. When she found this out at the end of the term, she turned in the form, but was told there would be a late fee. OK, what is it, $25, $50? No, it was $390 – for not turning in a form. My daughter told the Registrar she would not pay such an exorbitant late fee and the registrar’s office said, fine, she wouldn’t get credit for the course. Since she had been primarily interested in learning the material, and given all of her experience with the college administration, she walked out of the registrar’s office and chalked it up as one more example of how Occidental’s administration responds to its students – and less three credits that she had actually earned.

    Given all of her enrollment frustrations, my daughter was considering dropping out of school this term. She’s still here because she had made a year long off-campus housing commitment. She’s now enrolled in four classes and I received this email message from her yesterday, “Please do not agonize over Occidental. I will tough it out…grit my teeth and go to classes I dislike immensely. I really don’t care anymore.” From the administration’s point of view the courses my daughter ended up getting into do work toward her degree requirements, so I guess they think her issues are resolved. I do not. How do you stifle a student’s energy and enthusiasm for learning? Send them to Occidental College. — 9/07

  • An Interview with Russell L. Ackoff

    By Glenn Detrick —

    Academy of Management Learning and Education
    Volume 1, Issue 1 September 2002

    Russell L. Ackoff is one of the pioneers in management education. With an undergraduate degree in architecture and a PhD in philosophy, Ackoff is one of the founders of operations research and systems thinking, linking science and business. Influential in management thinking for the entire second half of the 20th century, Ackoff has published 22 books and over 200 articles in journals and books, on a myriad of topics. His illustrious academic career has played out primarily at Case Institute of Technology and The Wharton School, University of Pennsylvania. Such is the breadth and reach of his intellectual contribution that the Ackoff Center for Advanced Systems Approaches at the University of Pennsylvania was established as part of the College of Engineering and Applied Sciences. Ackoff has consulted with more than 350 corporations and 75 governmental agencies in the United States and abroad. All have benefited greatly from his “out of the box” thinking and point of view.

    Ackoff provides a particularly useful perspective for this the first issue of the Academy of Management Learning and Education. As you will see from what follows, Ackoff challenges much of current thinking about teaching and learning in terms of what is effective and what isn’t when the ultimate objective is to improve the learning process.

    Interviewer Glenn Detrick is currently cochairman of Educational Benchmarking, Inc. (EBI) and formerly Associate Dean of the Olin School of Business, Washington University. Detrick came under the influence of Ackoff when Ackoff was the visiting Busch Professor at the Olin School in the early 1990s.

    Detrick – Russ, the purpose of the new Academy of Management Learning and Education publication is to present theory, models, research and critical dialog that addresses the learning process and enhances the practice of education in the management disciplines. What thoughts do you have about this objective?

    Ackoff – I think it’s fine as long as it focuses on learning instead of teaching, because there is the implicit assumption in most educational institutions that learning is the converse of teaching; that an ounce of teaching produces an ounce of learning. The fact is that teaching is the major obstruction of learning. Most of what you’re taught you never use and is irrelevant, and what you do use you’ve learned on the job, usually in an apprenticeship relationship. So the whole concept of education as being taught is wrong. Kids learn in school and some adults learn in university not because of the school or university, but in spite of it. People learn from others by following their curiosity, but they learn very little from courses. Certainly very little that is useful.

    When I retired from Wharton, I wrote an article which endeared me to the faculty. The question was, “What are the contributions of business education?” I said there were three. The first was to equip students with a vocabulary that enables them to talk authoritatively about subjects they do not understand. The second was to give students principles that would demonstrate their ability to withstand any amount of disconfirming evidence. The third was to give students a ticket of admission to a job where they could learn something about management.

    Detrick – What did the faculty say about that?

    Ackoff – Most didn’t like it, of course. They really think that what they are teaching is relevant, but it is not. Much of what is taught was relevant at best for organizations between the two world wars. But most business school faculty members don’t know what the hell has happened since then. There’s no general understanding in business schools of the nature of the changes that are occurring in thought and the environment and their significance.

    Detrick – What do business schools need to do to be more effective in focusing on the learning process and what students need? How do they need to change?

    Ackoff – They don’t change for two reasons. First, they’re subsidized, and subsidized institutions are more interested in the source of their funds than they are in the people they serve. So they’re not responsive to the needs of consumers, they’re only responsive to the donors. And the big question is why do so many give money to universities. It’s because they had such a good time when they were there, not because they learned anything. It’s where they became an adult, they got away from home and it was a liberating experience. It was exciting and great; it had nothing to do with learning. So alumni give support as appreciation but not for being taught. We’re going to have to get the universities to support themselves by satisfying customers, which means that they’ve got to react as if in a market economy.

    The second is that you’ve got to get rid of tenure. When I was a student, the earliest age at which a member of the faculty in the department in which I taught got tenure was 55 years old. He had been teaching for thirty years and he had a maximum of ten years to go because of compulsory retirement at 65. Therefore, the university made a ten-year projection on the basis of thirty years of experience. That’s fairly safe. Today, six years after they’re hired, they get tenure or they’re out. So now a 31 year old gets tenure and has forty years or more of commitment from the university. Many of these people get secure and retire intellectually at middle age; they stop thinking. So to answer your question, we must get rid of subsidy and tenure if we’re going to get these institutions to change and improve the learning process.

    Detrick – Do you think in our lifetime we’ll see significant reform of the tenure system?

    Ackoff – Well there are some places that have done it. I believe academic freedom is important, but I think there are better ways of protecting it. Courts can protect it. Tenure has become a protection of incompetence and that’s the problem. It’s a very difficult problem and I don’t see it being solved any time soon. I tried to do it when I was at Wharton. I’d written an article attacking tenure and the local AAUP chapter attacked me. So I challenged the chapter to a test. I said let’s hire a research firm acceptable to both of us to investigate the following question – does tenure protect incompetence more than academic freedom? If it turns out it protects academic freedom more than incompetence, I’ll pay for the research. If it turns out the other way, you’ll pay for it. Well, they wouldn’t take me up on it. They said it was easy for me to criticize tenure because I have it, but I said, “No I don’t.” They said I had to have tenure because I could not be a professor at the University of Pennsylvania without it. But, the day I got tenure I gave the dean an undated resignation so that he could put me out any time he wanted, simply by putting a date on it. Many faculty members came around, slapped me on the back and said what a great thing I had done. I said to my colleagues, “Why don’t you do it as well?” Nobody did. They wanted the security. The alternative, of course, is to be secure because of competence. That’s what we need. To have faculty who are secure because of their competence, not tenure.

    Detrick – If you look at management education from a learning point of view, how could management education effectively reinvent itself? What are the elements you think would be included in an idealized plan for management education?

    Ackoff – I think the critical thing is that until the university operates with an internal market it’s never going to reinvent itself because not only is the university subsidized, but each department is subsidized. Set up an academic program or a research program as a profit center. If departments are pools of faculty defined by their expertise whose only income comes from the selling of faculty time to programs, then universities, colleges and departments would have an incentive to respond to the marketplace. If a faculty member can’t sell his time to a program he becomes a liability, he or she is not re-appointed. This is the way the rest of the world works, why shouldn’t it work in an academic setting?

    One of the things I did at Wharton was I made every professor in my department a profit center. They wouldn’t let me fire anybody so we had a rule that there was no increase in salary if the faculty member was in the red. That completely changed the behavior of faculty. Otherwise, a senior faculty member wanted one seminar a year with eight students. They discovered they needed five courses of 37 students each to break-even and all of a sudden they all wanted the freshman courses with 150 students so they could get their seminar. It completely changed faculty behavior. For the first time, incoming students were exposed to the senior members of the faculty instead of graduate students. What I’m saying is that incentive systems have to effectively take into consideration the needs of students, not just what faculty think they would like to do.

    Detrick – You have always been a strong advocate of experiential learning. Is this important for both students and faculty?

    Ackoff – Yes, for both in an apprenticeship relationship. I was originally an architect. In my opinion, the US only produced three great architects with international reputations: Henry Hobson Richardson, Louis Sullivan, and Frank Lloyd Wright. Each was a student of the other before universities started to teach architecture. Universities started in the early part of the last century and since then we have never produced an architect of the same stature. Apprenticeship is the most effective way of learning anything. I was incredibly lucky as a student. The war interrupted right after I started graduate work so I spent a lot of time during the war reading and writing. When I got back it turned out I had done all the reading for all the graduate courses and the department told me, “Look you’re an embarrassment, we can’t have you sitting there because you’ve read all of this stuff, you know all of it. You teach the course and we’ll give you credit for it,” and that’s how I went through graduate school, teaching most of the courses I had to take for credit. That’s where I learned that although being taught is a lousy way to learn, teaching is a marvelous way. We’ve got schools upside down. The students ought to be teaching. What at least some of the faculty know is how to learn.

    A student stopped me in the hall one day and said, “Professor when was the last time you taught a course in a subject that existed when you were a student.” What a good question! Well, I had to stop and think. I started teaching in 1941, then the war interrupted for four years. I came back and continued to teach what I had been teaching before. But in 1951 I moved to Case Institute of Technology. I moved out of the philosophy department into a new field, operations research, which we had to help create. Starting in 1951 everything I taught was something that didn’t exist when I was a student. So I explained this and the student said, “Wow!” “You’ve had to learn a lot.” I agreed. He said, “You must be a pretty good learner. It’s a shame you’re not that good a teacher.” He had it right, you see. The faculty knows how to learn, not to teach, therefore, what they ought to be doing is encouraging and facilitating the learning of students; not teaching them, but giving them an opportunity to teach so they can learn and do so by other means than by being taught.

    I’m a Fellow of the American Statistical Society yet I never had a course in statistics. At one point I attended a celebration of the American Statistical Society in which they invited the four people its members thought were the major contributors to contemporary statistics in the United States. Turns out that not one of the four had ever had a course in statistics. Isn’t that amazing! Contribution and innovation in a field is much more likely to come from outside than inside. There’s an old saying, which is wonderful – you can’t think out of the box if you’re in it.

    Detrick – There’s so much focus in management education on content that……

    Ackoff – Not on learning.

    Detrick – Yes, and not on learning. I know elsewhere you’ve said that if you can teach students how to learn and want to continue to learn then you’ve made a contribution.

    Ackoff – There are serious errors both in the method and the content of higher education when one looks at “teaching and learning.” Take our proclivity to give examinations. Most examinations are an abomination for two reasons. First of all, they’re not modeled on how people are evaluated in the real world. People are evaluated by what they can do with what they know.

    Detrick – Performance.

    Ackoff – Yes. And secondly, tests are taken in isolation whereas in the real world if I ask you to solve a problem to which you don’t know the solution, I expect you to get all the damn help you can find. It’s your ability to use resources that is important in the real world, not what you can remember to spit back on a test. So our method of giving examinations creates a wrong model. Thirdly, if you’re really committed to learning when you get an examination back and you made errors, there is an opportunity to learn. You ought to take the examination again a week later to see if you’ve learned what the right answers are. Exams ought to be for learning, but they aren’t. They are for reporting “current level of retention,” which is useless down the road. Finally, in our system of examinations you learn that the thing to do is to give teachers the answer they want. And this happens all the time in management. Whenever I work with a group of executives below the CEO on a problem given by him or her the first thing they want to know is, “What does the CEO expect; what’s the right kind of answer?” No wonder there is so little managerial creativity in problem solving.

    Detrick – In the last ten years or so a number of business schools have attempted to make more effective use of active or experiential learning, getting students out into the workplace on real world projects, working with corporate people to give students much more of a sense of what they will face when they get out of school. Do you think these are steps in the right direction?

    Ackoff – They are absolutely steps in the right direction, but not nearly enough of it is happening. What is happening is at the edges with a few elective courses and with a few interested faculty members. At most places, considerations of the effectiveness of the learning process – and effective pedagogies to achieve it – are not part of the core consideration of the faculty. And that’s the root of the problem.

    Detrick – Peter Drucker has recently said that universities in 30 years won’t be what we know them to be today. Do you think he’s right about that?

    Ackoff – I think he’s dead wrong.

    Detrick – Why?

    Ackoff – As Drucker indicates, universities were created in the twelfth century. They haven’t changed very much in the last nine centuries because they’re subsidized and because of a tenure system that is antithetical to change. The content changes but the message doesn’t — and it’s the message that’s fundamentally wrong. To the extent that there is a focus on the teaching/learning process at all, teaching is the focus, not learning. It’s based on the assumption that a group of faculty know what people are going to need later in life. You know that 65% of the graduates in engineering do not practice engineering within 5 years after graduation. Thirty-seven percent of PhDs never practice in the field in which they got their PhD. So sitting around talking about what they ought to learn in school is nonsense. What they ought to learn is how to learn.

    Detrick – All the advancement in technology puts us in position to do a better job of teaching and learning. Or does it?

    Ackoff – Technology is not as important as people make it out to be. They made a terrible mistake in early stages of development with what was called “computer assisted instruction.” It’s absolutely degrading and demoralizing to a person to have a computer trying to teach them. They got the damn thing backwards again; being taught is a lousy way to learn. If you give the students the job of teaching the computer how to do something, then they can learn. So this computer assisted instruction has been terrible. Using a computer as a resource in learning is okay, but not using the computer as a teacher.

    Detrick – Are there bright spots in management education?

    Ackoff – Yes, there are effective individuals around, but not effective institutions. There are people who have got guts and they’re educating in their own way and they’re good enough to be able to get the freedom to do it in ways that are productive and developmental.

    Detrick – Is Jack Welch one of those people who made a contribution to management practice or do you think what people say about his contribution is overstated?

    Ackoff – Crotonville, which is his educational center, is an interesting center; it always has been. It has always been innovative, but over time it has become more conformist. Corporations, in aggregate, are now spending a third more than all the universities and colleges in the United States are spending on education. The terrible thing is that they are just doing the same damn things the universities are doing. Usually, however, the circumstances are better in corporate education units because people have more time to interact and there is a focus on real problems. People learn more effectively when they are focused on real problems.

    The positive thing about executive development programs is that students/executives come from different companies and learn from each other more than from the so-called teachers. That’s what they remember. They form associations and keep in touch with each other. Ask participants what they got out of these programs and they rarely respond that it had anything to do with the content of the program.

    Detrick – Business schools like to talk about the usefulness of cases as a teaching pedagogy. What do you think about using cases as a teaching vehicle?

    Ackoff – A case is a terrible distortion of reality. It is like learning how to box with one hand tied behind you, then you are suddenly thrown into the ring with somebody who has two hands free. You don’t know what to do. You couldn’t box against a two handed person with one hand, but that’s what cases do to/for you. A problem is an abstraction. It’s extracted out of reality by analysis. Reality consists of complex sets of interacting problems, not isolated problems. So when we deal with a problem we’re already dealing with an abstraction — and now somebody comes along and deprives you of the information needed to formulate the problem. This converts the problem into an exercise.

    An exercise is a problem for which the person given the problem to solve is deprived of the information required to formulate it. It doesn’t happen this way in the real world. Case studies are exercises. The most important thing in the real world is being able to differentiate between what’s relevant and what isn’t. The case-study formulator already does that for you. The person who wrote the case study eliminates what they think was irrelevant. I have had cases written on studies that I have done, that I published. The distortion is absolutely unbelievable. It’s nothing like what it was like in the real world. So I don’t think teaching cases is an effective pedagogy. Get students out into the real world where they have to formulate the problems and sort through a myriad of relevant and irrelevant information to do so. They need to be thrown into a mess and asked to work their way out of it.

    Detrick – You define “mess” as a technical term. Define it for us.

    Ackoff – A mess is a system of problems. That means you have to understand what a system is. A system is a whole which is defined by its function in a larger system. It consists of essential parts, each of which can affect the functioning of the whole, but none of which has an independent effect on the whole. When you take a system apart it loses all of its essential properties and so do its parts. An automobile is a simple system you’re familiar with. But if you disassemble the automobile, it loses it function, its ability to carry people from one place to another in privacy and under their control. And the parts lose their function. When you take the motor out of the automobile it can’t move anything, not even itself. Furthermore no part of a system can perform the function as a whole.

    In management education we act as though reality is divided into disciplines and this is absolutely false. There is no such thing as a marketing problem or a financial problem or a production problem. These are points of view, not kinds of problems. You can look at problems from many different points of view. The question is what’s the most effective way to look at a problem. We deal with biological systems, which we understand to some extent, very differently than we deal with corporations. For example, when you get a headache we don’t do brain surgery. We swallow a pill which contains a chemical that dissolves in our stomachs, then it enters the blood stream that carries it up and deposits it on the pain center of the brain. This is effective because someone understands the way the system works, the interaction of the parts. In a corporation if a guy in marketing sees sales goes down in the last quarter he says, “Uh, oh. I’ve got a marketing problem.” He tries to solve the problem by manipulating the variables under his control. That’s like trying to do brain surgery in the previous example. In my experience, over 90 percent of the problems management confronts are better solved someplace other than where they are identified. Systems consist of interacting parts, but managers don’t understand the interaction – partly because we don’t teach it. We teach a course in marketing. Why do we do this? Because that is all a faculty member knows. The only thing that’s important about marketing is how it interacts with production and finance and purchasing – and we never teach that. We teach marketing as though it’s a separate subject. Our teaching does not match the real world and because of this, we are doing our students a disservice.

    
    

    Detrick – Since we talked eleven years ago about the status of management education some schools have tried to move, at least conceptually, toward a more integrated curriculum, not offering just discipline based courses. Is this a step in the right direction?

    Ackoff – Conceptually, yes. But in team teaching, do we still have people teaching their disciplines or do we have a true integration of the disciplines? Interdisciplinary courses are not the answer if they just yield a different format for disciplinary activity. The disciplines are already artifacts. When you break management down into the disciplines there’s no way of putting it together again into a meaningful whole. We need to stop talking about marketing and production and finance and personnel as separate things. That’s why the difference between analysis and synthesis is so important. With analysis you’re always breaking things up into parts and looking at the parts separately. In synthesis you’re always trying to put things together into a whole. We need to teach synthesis, not (just) analysis. The way to learn about a corporation is to design one. The way to learn accounting is not to take a course in accounting but to design an accounting system for a corporation. Design a production system, design a marketing system and there you learn you can’t design marketing independently of production. Where you locate the production facilities, what their capacity is, what the product lines look like, all of this depends on marketing, but marketing depends on a lot of other things. And the interactions become apparent when you design.

    Anheuser-Busch has what they call a Strategy committee. It consists of the vice presidents who report to August Busch. I would bet other people attending a meeting of this committee that at the end of the meeting they would not correctly identify the function of anybody in the meeting, except the CEO. You won’t know who is in charge of metal production, who is in charge of entertainment, who is in charge of beer, who is in charge of international selling, and so on. You will not know in that meeting because they’re not operating as disciplinarians. One thing August learned very early is every vice president in his committee must be a general manager of the corporation and they have to think of the whole.

    Detrick – So the most effective teaching of management has got to come from a general management perspective and part of the problem is that the whole system of training people to be faculty members doesn’t train them to do that?

    Ackoff – I spent five years studying architecture. On my first job I went to an architect’s office where my first job was to design a new front for a neighborhood movie theater. I didn’t know how to do it. In school I designed a new headquarters for the United Nations, crematoriums, a port facility and all kinds of major buildings. I had not been taught to do what I was confronted with on my first assignment, to design something that could be built from the drawing I prepared. Later on I bought a lot and had to build a house that I designed. I learned more architecture designing a house than I did in five years of architecture school. Management education ought to begin with the creation of a corporation. Pick a product. Have students design the new company and they’ll learn more about production, marketing, finance and so on than they will by reading textbooks. And it’s transferable to other products because what they are learning is how to design and what a corporation is, not what its parts are taken separately.

    Detrick – One area I think management education avoids, probably because faculty don’t know what/how to deal with it, is creative thinking. What is it that stimulates creative thinking and thinking outside the current construct?

    Ackoff – The removal of all constraints. All creativity begins with the breaking of an assumption that you normally make and exploring the consequences of doing so. That’s all it is. The creative act is always an act in which you identify an assumption that you have made which prevents you from seeing alternatives, removing that assumption, and exploring the consequences. Is this an important concept in the education of a management student? I would hope so. Do we teach it in management education? No. Why not? Because the faculty don’t know how to do it. That’s a problem with most business curricula. The curricula are designed by a bunch of faculty who want an opportunity to tell people what they know, rather than putting together a design that helps people understand how to be effective in a managerial position. That’s another part of the problem with the educational process. Schools kill creativity because they teach students to give answers that are expected and an answer that is expected can’t be creative.

    Detrick – Lets talk for a minute about some of the stakeholders of management education. How can business schools better serve these various constituencies more effectively? Let’s take undergraduate students. Many of the more prestigious business schools don’t have undergraduate students.

    Ackoff – I think that’s right. I don’t have any very strong feelings about it. I don’t think undergraduate business education is wrong. I think that the lack of a liberal education is wrong. I think that kids coming out of high school need to learn something general and become interested in learning things other than business, and this can be a great adventure. I think the British system is better than ours. Their managers are broadly educated people and ours generally are not. Most American managers are not well rounded. So I think an undergraduate program should be broadening, specialization should come at the graduate level.

    Detrick – How about doctoral students. Do you think they are generally in a position to make informed career decisions?

    Ackoff – Most graduate students do not “know what they want to do,” any more than do undergraduates. What they end up doing is a function of opportunities that present themselves along the way along with their skills and interests. In my department at Wharton I didn’t have a single person on the faculty who had a degree in business. Out of over 20 faculty members, not one had a degree in business. They all started off thinking they were going to be a mechanical engineer or a physicist or a chemist or a historian, but that’s not where they wound up. That’s why you need a general education – because you never know what opportunities might come about. Current doctoral education that pushes an individual deeper and deeper into a discipline in order to do increasingly inane research does not serve such students well.

    Detrick – What, in your view, is the purpose of a university?

    Ackoff – The purpose of a university – and I’m talking here about what it is, not what it should be – is to provide faculty members with the quality of work life that they want. Teaching is the price they pay and like any price, they try to minimize it. You can’t understand a university if you think it’s about education. It’s about providing the faculty with a chance to do what they want to do. Unfortunately, I think this definition helps you better understand the behavior you see in a university than the traditional definition that focuses on education.

    For a while I collected evidence to support this thesis. When I was at Wharton I spent two years as a faculty representative to the College of Engineering. At the time every college at Penn had a representative on the senate of every other college. So for two years I sat in on engineering faculty meetings. It was so damn boring that after the first couple of meetings I started keeping records on the topics discussed. And in two years I found that the word student only came up once. In fact, the meetings had nothing to do with students. They had to do with benefits, academic freedom, teaching loads and schedules and so forth. I guess that’s what you would expect if the purpose of the university was to provide a comfortable environment for the faculty. It was about the faculty, it was not about education.

    Detrick – The cynic in me used to say that the reason companies recruited at top business schools was not for the faculty, but for the admissions office. Good schools attract good students; and the faculty don’t screw them up too badly. What do you think about this hypothesis?

    Ackoff – Well, that’s a wonderful question that I once had an argument with the dean at Wharton about. I said, “Suppose you took the Wharton student body and sent them to community college for an MBA and took the community college students and brought them to Wharton for an MBA. If you are now a corporate executive, who would you be more inclined to hire? He smiled and agreed he would go to the community college. I guess that supports your view. The dean said that in the long run the reputation of Wharton depends at least as much on the quality of its students as on the quality of its faculty. They interact. The faculty’s reputation draws the students. The best reputation does not necessarily mean the best quality, it means it generates the most desirable job offers.

    Detrick – Well, any other thoughts for the good of the order that we didn’t talk about? Things you think would be of interest to the people who are going to read something like the Academy of Management Learning and Education?

    Ackoff – Just reiterate that to think creatively about learning, every single aspect of the educational process ought to be questioned and systematically denied and the consequences explored. When considering how to improve learning, get rid of curriculum, get rid of courses, get rid of examinations, get rid of accreditation, get rid of degrees — and what would education look like? Compare the potential of this with what we currently have, from the point of view of stimulating effective learning. Until you do this, you’ll never have transformation. That’s the difference between transformation and reformation. Reformation is keeping the current system and modifying its behavior, with modest change. But given the potential we are not now realizing, I would argue for creative transformation that focuses more effectively on learning.